Our Autotrader reviews

Superb Service from test drive to pickup very knowledgeable and easy to deal with ,Would definitely recommend anyone whoâ??s looking to buy a car or van .

Great communication

Good on the personal touch, gave me the feeling of being a valued customer, knowledgeable, open and honest, joined up (by which I mean other members of the team on board too), presentation (showroom, forecourt, the vehicle) top drawer. No hesitation in recommending PW Millar to others.

Excellent service from start to finish.

Very kind helpful and patient would definitely recommend them to friends and family

Would say it was a pleasure but unfortunately no. All was good until I got a call about the engine management light I reported on the test drive. Cam belt needs changing. No problems you go ahead and do it before I purchase the car. Could I contribute, how £200. I would of pulled out of the deal but the finance was in place and we needed the car for my partner. Not ideal, and not what you would expect. They carried out the work plus other faults. For me the work should of been covered by the garage.

I live about 200 miles away but liked the car due to Colour and very low mileage, also the sellers are Ford main dealers. My Dad did everything he said he would when he said he would do it. The Dealers also did everything they promised so the car was ready on time and as a bonus they were super nice people. I would buy there again and have no hesitation in recommending others. The only thing I would do differently would be not to collect on a day of National Train strikes. Well done to Keith and his team and thanks for my great car.

Very helpful thought out the process, to value my car , and get things done on the car I was buying.

Excellent service from the sales staff, with no pressure selling, Would recommend

Very helpful and professional. Erik was exceptionally good and really helped

Highly recommended, very helpful Nadeem from start to finish. Thank you once again!

The service was A1. Very pleased with everything but only had the car 24 hours up to now .

Keith was extremely helpful & made buying a car a straightforward and easy process.

Excellent service from start to finish from Nadeem. Nothing was too much trouble. Communication at every stage was excellent. Would highly recommend ð???

Excellelent service from Nad. Very efficient.

They had a car in stock that was what I was looking for. I had a test drive and felt comfortable with it. The tax was sorted while I was there and I was able to drive it home insured and taxed. They also provided a new book so that I could work out all the different features. (I'm still learning) ð???

Found me my dream car excellent service

sales man fab only thing they leave no fuel in the vehicle and you have to purchase at their station.

Derek was very helpful from start to finish. Was a long way to come for a car. But Derek resured me the car was spotless and it was. Given a unaccompanied test drive no hard sales push and car was priced just right. Only thing more I wanted was a full tank of fuel to get 180 miles home. Thank you Derek

Great customer service. Nadeem was lovely and friendly

Clear, helpful, informative service.

A very good transition between transfer of my car to receiving my new car from Millers. Expert help from the sales manager.

Great service from start to finish and the salesperson was very helpful.

Great service from start to finish! Nice people to deal with and I am very happy to use them for servicing the car in the future.

Very welcoming and helpful. Explained everything and I believe I had a good deal. Very pleased with my purchase. 1 less star because they let me drive away with a virtually empty fuel tank.

Great no pressure sale from Ned, car was exactly as described and as I photo really pleased and a great place to buy from

Fantastic service. Very helpful, efficient & went the extra mile to make the purchase of my car pleasant.

Friendly and professional service. Car reasonably priced.

Handled everything really professionally

Excellent service, with no pressure when we were looking around. Derek was really helpful and and provided good customer service.

Engine light came on within a week of purchasing the car - this was sorted straight aaway by Millars without any problem.

Redeem was very honest & very helpful from the start & answered all our questions. Very helpful & kept us up to date

Excellent customer service. Very helpful nothing was too much trouble. Good communication. No pressure at all. Smooth from start to finish. Would recommend to anyone would definitely deal with them again in the future.

Walked in to view a few specific models. Walked out with an ex mobility Nissan Juke with heated leather seats and low mileage.

Excellent service and great car. Have bought many cars from them over the years. Itâ??s always good to have the personal service in these days of online technology. We would go back to them to change when we need to. Also good after service care.

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Very helpful gentleman helped me with everything I needed and I will recommend them to everyone Very family members.

Absolutely excellent from start to finish Wayne was fab

Recently purchased our vehicle from P W Millar Ford dealt with Derek who kindly reserved two cars for us to view, both vehicles valeted to a high standard so efficient from start to finish would definitely recommend purchasing a car from this garage prices are very competitive.

Very professional and nice people to deal with.No pressure sales bull. Very satisfied with the whole process. Thank you all.

Excellent service quick turnaround and very polite and professional kept me up to date through to the end can't thank them enough

Courteous and helpful

Excellent service really nice people

A very professional and prompt response. Good advice and excellent service when I went to collect the vehicle.

The Taxi driver who took from Barry Station to the showroom had confirmed how reputable the company is. After my business with them, I could not agree more. The agents are very engaging. They provided every information I had requested. Personally, they were very helpful and provided utmost assistance.

Very helpful! First class service. Would recommend!

Good customer service, kept in contact, helpful.

Yes very help full and good service many thanks

I would thoroughly recommend P.W. Miller for purchasing a used car., where the sales staff are very knowledgably and helpful. Our sales person Ned had a very relaxed and helpful manner

Everything went well although even though I paid 50�sh no discount was given

Fab, very pleased

They were very helpful and polite throughout the whole process

Made me welcome nothing to much trouble

This was my first time with PW Millar but with my good experience of Ford cars in the past, I was hopeful that of the 2 cars I had my eye on, I would be coming home with 1. It was good therefore that we were left on our own and given space to look over both excellent cars, and had effectively made a decision by the time Nad came over to answer our queries and advise .We found him very approachable and helpful, as had been everyone I'd spoken with previously on the phone. Everything was done with complete transparency and assurance. My impression of the excellent team at PW Millar is that they are clearly out to find out what the customer is really looking for, and aim to match the customer with the car. This is how business should be done so I recommend this Company unreservedly.

Bought a c max from Nad last week. Very pleased with the car. Thanks Nad for making it a pleasure to do business with.

All sorted with new used car in 3 days. Paperwork and exchange was very smoothly handled. Liked the staff, friendly and helpful.

Very professional, the car as described as I bought without seeing it Thank you for your help

A very pleasurable shopping experience , easy quick service ,relaxed safe showroom, thankyou to the guys all gave excellent customer service would highly recommend

Helpful and knowledgeable but not pushy. Quick response to questions and queries over the telephone and e mail. Very welcoming in the Showroom - felt covid safe with social distancing measures, screens and hand sanitiser stations. Second vehicle we have purchased from them.

Yes,all good,Keith Dye sales manager made everything so easy,nice selection of cars,didn't think buying a car was so easy good customer service,friendly,faultless,thanks Keith.

helpful staff, efficient - came away with car the same day....

The customer service was exemplary, The PW Miller team assisted my purchass of a vehicle from Canada with ease.

Awesome drove away within a day :) awesome service lively car

They kept me updated and ensured the transaction went well. Excellent customer service.

Very professional, I was very impressed with the service, & how quickly it was resolved of purchasing a new car.

Very efficient from start to finish. Despite long distance all legwork was completed swiftly and delivery prompt.

Brilliant service from Micheal. Great care taken over collection paper work super deal recommend highly

Helpful and informative staff and service was A1. Thanks very mich

It was very straightforward to buy a car here. Everything was explained clearly and we were given various options to buy, lots of cars to test drive and then lots of options for warranty and temporary insurance. Great service.

Excellent first class service. Would recommend anyone to buy a car from them.

Had about 5 cars over theyears, would not keep going back if I was not happy with their customer service

A relaxed opportunity to view and test drive quality cars with no sales pressure and helpful sales personnel. Outcome, satisfactory purchase.

Very good experience. The sale went through with a friendly and very helpful member of staff.

Really professional. They don't budge much on price, but got a few extras thrown in. Happy with the car, the service was great and they did everything they said they would. I havent used the aftercare, but I am confident it will be just as good at the sales care.

On viewing the vehicle I noticed the MOT expired the following month and asked if the car would be supplied with a new MOT which was agreed by the salesperson (DF). I was told they would need a few days to sort this which I understood and agreed and paid the deposit. On collecting the car 5 days later I was told the car passed MOT and the free health check didnâ??t show up any other issues. I was told no paperwork for MOT was supplied as itâ??s all online now. Out of curiosity I checked online around a week later to find that the MOT had in fact not been done and I had been lied to. I emailed and called salesman multiple times and was ignored, even though heâ??d be in regular contact until after Iâ??d paid in full for the car. Then I decided to call the sales manager and was told heâ??s on a call and would get back to me, strangely enough I never got a call. Good job I have the initial phone calls recorded as Iâ??ve now opened up a trading standards case.

Bought car as click and collect so had to trust the openness of the trader in informing me of any defects. Found a bad tear in the boot covering which had to be hastily fixed but far from satisfactory. Asked for the satnav map and software to be updated and was assurred twice that it was. However on the journey home it was obvious that this was untrue so had to access the Ford website and thankfully was able to update it myself after a lot of hassle.

Recently bought my first car from P W Miller. Very helpful and reassuring.

Really simple car buying process, good clear advice on options. Click and collect was straight forward.

P W Millar were very helpful, reasonably priced and had the car delivered to my work to make things even easier.

Part ex my car through the part ex guarantee. Very easy and had no issues. As long as you are accurate and honest with your car description there is no problems. Once at the garage the sale went very quickly, all paper work was sorted within 30mins. Very pleased with new car. Would use PW Millar again and recommend to anyone.

Really love my new car even better than than I expected. Can't thank Mike enough so lovely on the phone nothing too much trouble and delivery was great arrived before 10am and I'm in Sheffield. Would highly recommend.

Excellent service, extremely helpful and patient with me as a novice buyer

Excellent friendly service from start to finish

The purchase of my Ford Kuga was done with no problems the car was ready for me to pick up on the day agreed and ready to test drive The sales person was more than helpful and I would recommend PW Miller

Excellent service. Great sales team. Very helpful. Competitive prices

Excellent service from start to finish. The staff are very professional and helpful.

Enquired re a Zafira Tourer advertised on Autotrader and asked for pictures and general appraisal of the vehicle which were duly provided in a friendly and helpful fashion once it arrived at the dealership. Further pictures were also provided once I'd reserved it to assure me of the internal condition. The vehicle was supplied with a full MOT, serviced and in very nice condition inside and out. The purchase and handover were straightforward and gave me great confidence in my choice of dealer. The car has proven to be an excellent buy at a very competitive price. I would definitely recommend this dealer and their sales team.

Salesman was great, really helpful by email and over the phone. Great little car, in excellent condition. Very happy so far, would use again.

I found the car I wanted on AutoTrader, spoke to a salesman a couple of times and decided to buy the car. I arranged to collect the car and it was explained that another person would deal with me on the day. When we arrived, even though the enquiry was in my name and I'd paid the deposit, the salesman only spoke to my partner. He barely looked in my direction and carried on even after it was pointed out that it was my purchase. If we hadn't travelled so far I would have left and asked for my deposit back. I'm pleased with the car, it was a fair price and In good condition. We were only offered floor mats when my partner asked for the.

It was easy to buy a car from PW Millar using click and collect. I received clear communication regarding paper work and how the collection process would work. The process ran seamlessly and Iâ??m very happy with my new car.

Excellent service which was given in a very professional and friendly manner. Would highly recommend.

Very easy All car information known to salesman, Click and collect easy to do and everything well explained

A very satisfactory experience dealing with P W Millar using their 'Click and Collect' facility. They supplied me with a 'difficult to find' Fiat500 Auto, one owner, super low miles and in great condition exactly as described, they even organised delivery to Bath from Barry! Great team to work with.

Extremely helpful salesman, considering I was buying without seeing. Answered all question I had and explained how things work. When the car arrived it looked nice and neat and tidy.

From making 1st contact to taking delivery, the service was excellent

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over

The dealer was excellent, efficient, polite and proactive when dealing with us. Pick up was easy and quick.

Great experience. They talk you through everything, get everything setup so fast, and you get a quality car at the end of it. My experience with the salesman who works there was flawless, nice as anything and had everything handled nicely.

Very friendly and helpful. Click and delivery fantastic experience

Quick, fast and efficient service. Great condition and drives beautifully

Very professional and to the point. Fair price and good hand over