Our Google reviews
If you would like to leave us a review on Google
-
Darren Smith 2 months agoBeing so remote (130 miles away) I was worried about purchasing a car for my son through P W Millar, however Nad was great. He ran through all of the vehicle details with me over the phone, sent me a whole host of images and videos to ensure that I had complete overview of everything before making the trip down. He also ran through everything that would happen on the day. When we arrived he couldnt have been more helpful, he let us take the car out for a spin and answered all my questions, even arranged my temporary insurance for me. All in all I couldnt have been happier with the experience, the car is exactly as it was described and I would encourage anyone to use this company, especially Nad. Thanks again for all of your help!
-
Katie McManus 5 months agoI recently purchased a car from P.W Millar and it couldnt have been better. The customer service from start to finish was superb. I personally dealt with Nadeem for majority and he was fantastic extremely knowledgable and very friendly and polite. I also dealt briefly with Kevin who was also extremely knowledge, understanding, friendly and polite. Nothing was too much. I am very happy with my car and wouldnt hesitate in recommending this garage to anyone. I will be using this garage for MOTs and services in the future. Thank you all so much!
-
Marcin Redwelski a month agoI recently purchased a car from PW Millar LtdThe entire process was smooth and transparent, with no hidden fees or surprises. I was completely satisfied with my purchase. I highly recommend. Thank you for providing such exceptional service. Many thanks to You Nadeem for Your help.
-
Frederick Chase 4 months agoCan a car dealership be this good and get consistently glowing reviews? Yes, it can! Polite salesperson who immediately made me feel at home. Vehicle very keenly priced and accurately described in every respect. An efficient and pleasant transaction carried out with no pressure and no rush whatsoever. If only life in general was like this. Many thanks, and I am delighted with my Toyota CHR.
-
Charlene Turner 3 months agoHad a really positive experience buying from this garage. I was not pressured or hurried and time taken to discuss my needs. I have had my new car for 2 weeks and absolutely love it. No hiccups and the car was ready to collect with everything done as agreed. Would not hesitate to deal with them again.
-
Jon Wotman 2 weeks agoGreat experience from start to finish. Huge thank you to Derek who was helpful throughout without being pushy and nothing was too much trouble.Communication was good throughout the process and collecting the car was hassle free as well.
-
lisa wilkins 2 months agoA pleasure to deal with from start to finish. The team were very helpful, especially Ryan who allowed us the time to look at the car in peace and helped through every step of the process.Collecting the car was hassle free (despite us dropping in a day early, just in case).I have recommended others look there and will be doing so again when the time comes for a new car.
-
Liban Ali 4 months agoI recently purchased a car from PW Millar LTD with the fantastic assistance of Derek Farr. His professionalism and extensive knowledge made the entire process a breeze. Derek went above and beyond to ensure I found the perfect car, and his attention to detail and commitment to customer satisfaction truly set him apart. I highly recommend Derek Farr and PW Millar LTD for anyone in search of a seamless and enjoyable car-buying experience.
-
Mandy Healey 4 months agoA great sales experience with Nadeem and we are delighted with our quality, used car. The communication by email was outstanding. Nadeem answered questions and provided information with being pushy. He also offered extra advice and help throughout the process. It's not the first car we have bought in PW Millar and based on both sales, I highly recommend their cars and sales team
-
Clayton Jones 4 months agoMy wife and I have purchased several cars from PW Millar over the years and they have always been very professional, cordial and honest to deal with. Most recently, we purchased a 3 year old Ford Focus Titanium that was almost undistinguishable from being brand new in condition on collection. Recommended.
-
Lauren Burke 4 months agoI recently purchased a car from the PW Millar garage. The service was professional and the process was easy. The communication from Nadeem was great and if he wasn't available a colleague was happy to help. The car was ready on the agreed collection day.
-
Billy Allan 5 months agoId been looking for a Seat Ateca 4x4 FR Sport for my wife for while and spotted one online at P W Milker in Barry 600 miles away from home. Derek & Elliston were great People to deal with & the best price i could find in The UK .. Derek is an absolute gentleman, He made sure the whole handover went smooth when I arrived . If Im honest I was a bit nervous as I bought this car over the phone then traveled 600 miles to collect it . All went well and my wife is more than happy with her new car. thanks again Guys .
-
Orobosa Omorowa 4 months agoI have purchased a car from them this month (November 2023). The sales representative Mr Nad was really helpful, explaining all the process in details and answering all of my questions. He is very professional and also very reliable and warm person. I would highly recommend this company!
-
Matt Wheeler 8 months agoBought a Kia Rio recently, this was by far the most professional and customer focused garage I have purchased a car from. Will happily recommend them to anyone looking for second hand car. Thanks very much.
-
Shirley Griffiths a month agoBought a Vauxhall Mokka from here from a distance.Dealt with Nad who was extremely helpful and informative from start to finish.A professional service I would use again and thoroughly recommend.Love my new car, thankyou .
-
Jake Astley 3 months agoWe were able to drive away with the car we have been looking for. Nadeem helped us sort the car and our part exchange within a week, hassle free. Friendly staff with a good selection of top quality cars!
-
Mathew Anderson 4 months agoRecently purchased a Ford Grand Tourneo Connect from PW Millar. We were assisted throughout the sales process by Keith who was very knowledgeable and seemed genuine and trustworthy. After having the vehicle for a week an unforeseen issue reared it's head with the windscreen. Keith organised a courtesy car the same day and handed us over to Elliston, one of the directors who was also excellent. The issue was fixed promptly and the staff at P W Millar couldn't have done more for us. Very pleased and would highly recommend.
-
Cardiff Review 4 months agoWould rate this company 0 stars if possible.The 100 reservation fee is a scam. The company is untrustworthy and unreliable. Unless you concede to the pushy salesman for a full purchase of the car when you are called within 2 days, your 100 payment for a 7 day no frills reservation of the car will be cancelled without notice and in breach of your contract to reserve the car. Do not fall for it or waste your time!
-
Robert Lennard 2 months agoHighly recommended. Purchased a vehicle from distance. Dealt with Keith who was extremely professional and attentive throughout the whole process. Definitely a dealer with superb customer service.
-
Mark Morrison 4 months agoPhoned in the week to arrange a test drive for a van and was told to simply come up Saturday to test drive it. So went up Saturday, salesman not professional at all, in fact it seems everything was too much trouble.30mins later after trying to find the key, tried to start it, nothing and parts of the dashboard was on the floor, front of the van was covered in black dirt from pressure washing close to it I guess. No apologies nothing, maybe if I was buying a new car....Family and ourselves have had cars from there in the past...not now. Absolutely disgusting unproffesional attitude.We are so both disappointed
-
Vincent Lam 6 months agoRemotely bought the vehicle.Super happy with how efficient and easy it was to deal with the sales rep.They are really hands on, gave me heads up and updates from the initial purchase to the delivery of the vehicle.They also helped me with registering the vehicle and follow up the next day to see if everything went right.Trust worthy company, reliable staffs that actually care.Highly recommend them
-
ieuan davies a week agoGreat deals highly recommended for prices on the cars but would not recommend for part ex.i got offered 6200 for my car , one I had been to 3 places before that's offered me 7200 to 8000.
-
jenni lewis 3 months agoCannot fault the service given to my father. View car day before new year's eve agreed deal there and then. Taking his current vehicle in part ex.Paperwork received new year's eve.Car collected following friday.Definitely 5 star service and would highly recommend
-
Stephen Rees 10 months agoBought a used Hyundai kona electric, was exactly as described on the phone. Helpful and honest sales team, I feel they went the extra mile having the car charged and ready for collection and the handover process was a joy. Very happy with the car
-
Thomas Williams 2 months agoReally good dealership. Nad was very helpful and kept me up to date with the preparation of my vehicle. Would highly recommend!
-
Britta Shields-Martens 6 months agoWe bought our first EV from PW Millar after finding the car advertised on a web site. Price, service and communication at this very friendly dealership were all amazing. Thanks so much to Elliston for making our car purchase such a great experience!
-
Brenny Silv 6 months agoRude and unprofessional customer service:Few weeks ago I spoke to Ned from sales enquiring about buying a car which is advertised on Autotrader, he kept saying repeatedly if you don't like the price " you can go somewhere else", asked to be transferred to the Manager, than a lady answers the phone and even she was very rude saying that she's not the manager and disconnects the call.In short there is no level on professional and friendly customer service skills,Will not recommend.
-
Leah Moy 7 months agoThe team were so good and reliable when purchasing my car. I was easily able to put a hold fee down until we arranged a date that suited for me to be able to view and collect the car. The whole team are really friendly and knowledgeable and really put me at ease throughout the process. Most importantly, I'm really happy with my new purchase. I'm certainly not disappointed.
-
annulamaria 7 months agoSo impressed by the service received. Was assisted by Nad for my car purchase and then Keith for the car collection. I was kept informed every step of the way and couldnt be more pleased. Will continue to purchase my cars in the future from PW Millar Ltd, wouldnt want to go anywhere else. Would highly recommend.
-
SARA DIGGINS 6 months agoWe recently reserved and purchased a very competitively priced Jeep Renegade. We dealt with Nadeem who kept us up to date with when the car would be available, once they had run a health check, mot and service. Although they offer additional extras to the purchase price, they do not push any of it on you and were thoroughly professional from start to finish
-
Sian Pond 3 months agoGreat service and great new car. Nadeem was extremely helpful and gave us all the information we needed to purchase the car. Would recommend.
-
Elwyn Hughson 7 months agoI had a very bad experience with this dealer, I purchased a car which I later found out had been extensively repaired to a poor standard.I contacted the sales director who initially denied any knowledge of the repairs and when I took the vehicle back for inspection was initially very defensive but then admitted that they had got the vehicle repaired. He also agreed that it was to a poor standard but in his opinion was acceptable.He had a very poor attitude and was clearly not prepared to have a meaningful and constructive conversation about the issues.When pressed he offered to get the car repaired again but unfortunately I did not feel that I could trust him to get the job done properly.He was not prepared to use an accident repair specialist of my choosing where I had obtained a quote to get the car repaired to an acceptable standard. He also refused to make any offer of compensation to pay towards the repairs so I had to walk away with no resolution.This dealer clearly feels that after sales service is unimportant and I would definitely not recommend them.This review is a true reflection of my experience and not the rantings of an unreasonable customer with unrealistic expectations which Im sure the sales director will come back with.I do not wish this to be a war of words but further to my earlier review I feel I need to set the record straight and to correct inaccuracies in the responders version of events.1. I never at any time said that I expected the car to be in as new condition, just repaired to an acceptable standard.2. You state that I raised concerns about the rear bumper corner, lower tailgate trim and the front part of the roof whereas in fact it was the whole of the rear bumper, at least half of the tailgate and a poorly repaired and painted section of the roof. You further state that small cosmetic repairs had been carried out which is a very different view from mine and others who had inspected the vehicle.3. I had been advised initially that the repairs would cost in the region of 4000 but out of fairness had subsequently obtained a written quote from a reputable accident repair specialist for 2022 which you declined to even look at.4. I agree that I asked for a refund of 1000 as compensation. At this point I was prepared to cut my losses, purchase another car and move on.5. I agree that I did not want to book the car in with you again as trust had completely broken down.
-
Mervyn Silcocks 4 months agoCrazy couple of weeks down PW Millar ,Bought one Car off Derek ,All went Smoothly , Two weeks Later back down there ,Wife didn't like the car , Nothing wrong with it ,So then Elliston Steps in to arrange a Buy back for another one ,On going down ,the Wife changed her mind for another ,He was absolutely amazing no bother to change all the paperwork ,Get the new car ready ,A true professional , And beautiful M sport BMW ,,, Excellent Garage Highly recommend
-
Stuart Bosley 5 months agoNad was brilliant - Very Helpful - I bought my wife an ex-mobility car last Saturday & it was just as he said it would be - ImmaculateDespite a 10 hour day (door to Door) to go and collect - Well worth it - Very happy with our purchase - I will for sure contact the team at P W Millar if and when we want to look at a nearly new replacement car in the future - Oh at the View from the Carpark was Great too :-)
-
sainath l 10 months agoWe had a positive experience buying our first car from PW Millar. The staff were professional and helpful, and they negotiated a great deal for us. Nadeem was particularly helpful and went above and beyond to make sure we were happy with our purchase. We would definitely recommend them to others
-
Angela Gough 8 months agoLast year I bought a second hand car from P W Millar and I had an excellent service and no pressure was put on me to buy the the car. Gentleman who sold the car was Mr Safdar.Today I returned for MOT and service. The entire experience was excellent.The team are efficient clean and very reasonable in price I also had a video of the mot procedure. I highly recommend this company . Professional and trustworthy . Angela Gough
-
Darren George 6 months agoSpot on service as always. Gareth from service is so helpful, any issue he sorts out whether its warranty or not, identifies issue to be rectified and advised me as soon as he could, Leighton in parts ordered my items (not in relation to service) efficiently and notified me of eta in a timely manner
-
Andrew Wells 9 months agoI bought a practically new Hyundai Kona Hybrid from P W Millar. Such a great car, great price, brilliant sales team.
-
anwar hussain 8 months agoI bought a bmw grand tourer 2018 M sports . It looks amazing and had bmw full service history on the screen. It was very low mileage.The problem started when the stand warranty expired. Because every thing looks bang on I did not buy a extended warranty. The car broke down 4 time in space of 6 months. I had to pay repair costs with credit card on top of my car finance . I paid lot of money for the car. You dont expect to brake down with that price???. Be warned. Take someone professional before you part with your money.
-
Gary Holland 10 months agoWe recently bought a car from PW Millar, we had a 2 hour journey to get here but it was worth every minute of the driveThe staff were very helpful, friendly and professional and non pushy like many other car dealerships.We will not hesitate to purchase another car from here and highly recommend them, many thanks
-
Khaled Ullah 6 months agoIncredible service by Nadeem. Very knowledgeable and answered all our questions. He's an absolute credit to the company, very professional and provided us with all the information we needed in making our decision to purchase a vehicle.Thank You
-
Chelsea Roberts a year agoI recently bought a car from PW Millar and the service was great. Its the second time Ive made a purchase with them and I wouldnt hesitate to use them again. The staff are all extremely friendly and helpful. Nad who helped me throughout the whole process was particularly knowledgable and easy to contact from start to finish.The cars are always well presented and if by chance you have any issues they are more than happy to assist.Great company, staff and cars!
-
milica Lung 8 months agoWe got our used car without seeing it first and it was even better than expected and delivered to our home!! I was really skeptical about buying a car online but P.W. Millar were very professional and I will not hesitate next time! Thanks for my baby!
-
Rachel a year agoAfter searching online for a car we liked we found one at P W Millar. We visited the showroom upon opening on Monday to view the car and were unwelcomed by Derek who told that the car wasnt in the showroom at the moment as his manager was using it for his own personal use and told to come back at 11am when the managers shift starts. We thought it was strange for a manager to use a car thats for sale for his own use but nevertheless as we liked the car we went back at 11 and Derek greeted us on arrival. He gave us the keys and off we went to look at the vehicle.Unfortunately, the vehicle wasnt cleaned, smelt of smoke and had another 500 miles on the clock along with more damage to the alloys than advertised online. We went back inside to mention these to Derek who straight off the bat was hostile. He kept saying that this is wear & tear and is to be expected for a car thats 4 years old. Now I do not expect a brand new car when buying pre owned but I do expect the description/video & images that are advertised online to be consistent with the actual condition of the vehicle upon viewing.He did agree to fix one of the wheels but said the other ones were fine (even tho werent as advertised) and we could pay 84 for the rest to be fixed if we wished but his attitude was so bad and confrontational I got up and left.Its a shame because we would have bought the vehicle if he had the right attitude. Dealerships shouldnt be allowed to drive vehicles available for purchase at their own leisure especially when them doing this means mileage increases significantly and extra damage occurs. At least if they are going to do it then they should be prepared to take accountability for changes in condition.
-
Nick Hathaway a year agoJust purchased my fifth car. I have had excellent help and advice as usual. The salesman this time was Nad and he was a pleasure to deal with. If you want a quality used car I would always recommend PW Millar.
-
Bash Atalla 6 months agoNadeem was a true gentleman and an honest human being, it was a pleasure to deal with him with my purchase in August. I wish app car salesmen are like him. He is a credit to the team
-
Adam Knowles 6 months agoBought a lively VW Sharan and it is a beauty, as per details provided on their website. Staff where great from start to finish. Thank you. Would certainly recommend them .
-
Gwynfryn Evans a year agoI have bought, from this company, every car I have owned since my first purchase in, perhaps, 1985 or 86. The fact that I am still a customer doesnt need further comment. The whole staff are extremely helpful and friendly, whether it be in the matter of sales or service, not to mention those who are responsible for the fuel pumps.I have no hesitation in recommending this excellent company.
-
Evie Brown a year agoVery pleased and impressed by the experience I had with PW Millar and I would definitely go there again to buy a used car. Everyone was extremely helpful, especially Nad the salesman. Each stage was clearly explained and I never felt rushed or harried into a decision. Extremely pleased with my purchase and I am confident I would not have got the same deal or experience had I gone somewhere else. Thank you very much! A very happy customer who will definitely recommend you to others.
-
Jamie Coleman 9 months agoVery happy with my experience. Nad was very professional and friendly while allowing me and my father the freedom to explore the car. Car condition was excellent as described. Wouldn't hesitate to use them again.
