Google Reviews
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Ruth Davey 2 months agoI had a great experience at PW Millar, Keith was very helpful with the exchange and purchase of my new car. Keith kept me up to date regularly with updates on minor fixtures and cleaning that needed to be done. I am very happy with my new car.
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Nathan Waite 3 months agoWalked into the showroom told Keith Dye I need a car as soon as possible within 2 days walked out with a great priced motor. His attention to detail was outstanding and customer service was amazing above and beyond. Greatest salesman Ive dealt with. PW Millar are very lucky to have Keith.
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Julian B 2 weeks agoSwimming against the tide here by the looks, but it never ceases to maze me when a business is prepared to treat a loyal long standing customer which such indifference, and could not care two hoots if they lost said customer over a More
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Brian Bradley 4 weeks agoJust completed the purchase of a 3 year old Ford Galaxy from PW Millar. Very friendly and professional staff throughout all dealings. Kept informed of each step in the process and the car was prepared for sale and collection in an More
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Jason Hardy 6 days agoFantastic service from start to finish. Gareth went above and beyond as usual. Hes the main reason for my continued custom. The work carried out is always excellent and never have an issue afterwards.Would highly recommend this garage fo any repair.
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Rebecca Daws 2 months agoWould Highly Recommend!Purchasing my new car has been a brilliant and stress free experience. More
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Keith Bell 2 months agoI was extremely satisfied with my whole experience of dealing with PW Millar Ltd for the purchase of my new car. Living over 90 minutes away from the dealership, I really appreciated being kept updated with the buying and Part Ex process More
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Gemma Burke 2 months agoPicked up my new car from Sales Manager Keith today. Fantastic customer service from start to finish buying this car from Keith, but also the rest of team. Lots of information provided at the point of viewing the car, no pressure from anyone and being a woman I was treated respectfully and not like I knew nothing about cars (which was a big thing for me). Took out an additional three year warranty for the car, on top of the three month offered, which means it can go to any VAT registered garage too, not just theirs. Although the car is 6 years old, it looked brand new picking it up today and I would one hundred percent recommend this garage to family and friends, and visit again in the future (hopefully distant future) when I need or want a new car.
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Andy Passmore a month agoSimply put, my buying experience with this company was professional and sptraight forward. Above all I felt I was buying from a trustworthy close knit family who clearly had many years of experience . I would without hesitation recommend "PW Miller Ltd" to anyone buying a used car.
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Asia Wozniewska a month agoIve bought a car from PW Millar back in April- 6 months later and there was no issues with the car whatsoever.The salesmen are very polite and not pushy at all, which was really nice to see! The entire process from viewing, test driving to buying was very simple and quick. Also got the car cleaned inside & outside, fully serviced and MOTd which was nice Highly recommend
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Leah dafydd a month agoFriendly and laid back approach- far fromthe pushy car sales person! Allowed us to take our time and ask questions. Responded to e-mails efficiently and always had time.Easy process from start to finish- pleased to have purchased here and would recommend. Shout out to Ryan!
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Gareth Burges a month agoWould highly recommend buying from this garage. Great selection of cars at reasonable prices. Very friendly and helpful (especially Nad). Very informative of all the buying options and not pushy at all like other car garages.
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K R 3 months agoI contacted P W MIllar regarding a Hyundai Ioniq they had for sale. Ryan promptly got back to me and sent me lots of pictures and information regarding the car. I secured the car with a small deposit and travelled from Cambridge to Barry in the hope that they were genuine and honest and the car was as described. They didn't let me down. Great car at a great price with top class service from Ryan and the team. I'd happily use them again and recommend them to others.
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Steve Eggleton 2 months agoBought a very nice nearly new van from these folks. Whilst I was a bit sad they would not enter into any negotiations regarding the price of the van, knocking a few hundred off the price or throwing something into the deal, would have made me feel a bit more accomplished in this whole exercise. Having said all this, the van was lovely and everything went well.
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Dan Jones 4 months agoHighly recommended!Friendly, helpful and non-pushy sales staff that made my car purchase a really easy experience (thanks Ryan!).Only had it about a month but drives perfect so far, no issues at all, and will be going back for future services and MOTs.
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Gillian Davies 8 months agoI would definitely recommend buying a car from Millars in Barry. Keith Dye was particularly helpful, guiding us to make the right choice without being pushy. He kept us informed through the whole process and made it a very pleasant experience.
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Amanda Jenkins 3 months agoFantastic service. Very patient whilst I test drove 2 cars without booking and then making my mind up. Easy payment. Wonderful service from start to finish. Second car I have bought from here.
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Sophie 5 months agoA* service as always. Gentlemen in the office are always so kind, and explain things clearly. They are really transparent with the pricing and offered me a few quotes to get the best price. The work was carried out quickly and the communication from the garage is excellent. Wouldn't go anywhere else!
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N Ahmad 3 months agoDO NOT BUY FROM HERE THEY SELL ACCIDENT-DAMAGED CARS WITHOUT DISCLOSURE!I put down a deposit on a Hyundai i800 and was told it would be ready in about a week. After repeatedly calling, the car was finally available for collection three weeks later.We traveled nearly four hours only to find the vehicle in terrible shape. The rear bumper was cracked, the side door trim was coming off, and the front bumper had visible gaps from a poor refit. The undertray and wheel arch liner were both broken and held together with cable ties.Although the car was claimed to have been serviced, the manager insisted they hadnt noticed the damaged undertrayssomething that should have been obvious during any proper service.In the end, we wasted a full day, along with fuel and insurance costs, on a car that had clearly been in an accidentsomething never mentioned in the listing or by the salesperson, Keith.
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Caitlin Shearan 2 months agoBought a car from here recently. Keith was an absolute star, very informative and reassuring. Keith explained absolutely everything to me and answered all of my admittedly stupid questions. Thank you Keith! Such a great experience here!
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Joseph Gallie a year agoExcellent service from PW Millar, customer care and communication was brilliant. Every step was made very simple by Nad and his team including Keith and Ryan and really appreciated everything that was done to ensure a smooth process of buying my car. I felt reassured that Id chosen the right place for the right car. Would definitely recommend P W Millar if youre considering investing in a quality new car and want a great experience.
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Lindsay Hoyle 3 months agoNad was absolutely superb helping me and my family to choose the right vehicle. We saw one online that we went to browse. Asking for the keys was no problem, we were trusted to look inside and take our time. Upon realising it may not be the right one, Nad asked if we had seen the other one, ( the one we subsequently bought). It was similar price, smaller engine but the MPV we were looking for. He was very respectful of our budget, extremely helpful in accessing the vehicles, giving us the time to browse and consider. When we eventually decided on the car, we were allowed to take the family for a brief test drive, which as well as loving the vehicle, was the deciding factor seeing how comfortable they all were, and how happy they were with it. We were assisted straight away with making the decision, the deposit and shaking hands on the purchase, which we couldn't be happier with.We understand everything fully, we were able to pick up the car sooner than we thought, and the after sales care was superb. Nad was very polite, very easy going, very busy helping customers all the time, on the phone as well as the forecourt, and it's no wonder the business is still thriving with such excellent customer care. Thank you to Nadeem.
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janet moyle 6 months agoBought my car from here about 3 weeks ago, I was very happy with the service and advice given when purchasing the car.It is not a brand new car but was valeted too a very high standard on collection.would definitely recommend and buy from here again.
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Cammy Buchanan Edited 4 months agoP W Miller is an excellent garage with outstanding staff. Ryan who dealt with me was amazing. I came from scotland arrived there with a short window to return home but Ryan had everything waiting ready to go. Highly recommend these guys and I will return in the future if I ever need another car.
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Jessica Lawson 8 months agoGreat Experience at P W Millar LTD in Barry.I recently purchased a car and had a really positive experience. The staff were friendly and helpful, especially Keith. They had a good selection of cars, and the buying process was straightforward and efficient. I felt like they genuinely wanted to help me and I'm very happy with my purchase. I would definitely recommend them!
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Katie McManus 2 years agoI recently purchased a car from P.W Millar and it couldnt have been better. The customer service from start to finish was superb. I personally dealt with Nadeem for majority and he was fantastic extremely knowledgable and very friendly and polite. I also dealt briefly with Kevin who was also extremely knowledge, understanding, friendly and polite. Nothing was too much. I am very happy with my car and wouldnt hesitate in recommending this garage to anyone. I will be using this garage for MOTs and services in the future. Thank you all so much!
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Joseph coles a month agoI delt with ryan he gave me a good run through on my car explained everything I asked .very good service. Bought the car no problem so far .what more can you ask for .thank you
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Phil Lewis a month agoVery happy with the service. Nadeem was very friendly, was easy to deal which made the purchase and collection of the car very hassle-free.
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Denise Patten 7 months agoWe have just bought a car from Nad at PWMillar Ltd and the service/care given was exemplary. Nad provided guidance and help from the moment we entered the Showroom. Nothing was too much trouble and he kept us informed by email of all stages of the transaction. We would highly recommend anyone wishing to buy a new or second hand car to give Nad a call and visit the Showroom.Gareth & Denise Patten
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Karl Williams 3 months agoI'd like to personally thank nad at pw millar for all his help before and during the process of buying my new car. Very helpful & friendly salesman. Would recommend 100%. Thanks once again.
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Dan Lock 4 months agoGreat Service and knowledge. No pressure to choose bigger and better models, able to test drive very freely and overall a very fast process. Highly recommended. Thank you to Nadeem.
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Rhiann Pippen 6 months agoCar Review 2021 Orange MG ZSI recently purchased a 21-plate MG ZS in a bold and eye-catching orange from P W Millar Ltd, and I couldnt be happier with both the car and the service I received.The car itself is a fantastic drive. With low mileage and in excellent condition, it feels practically brand new. Ive had so many compliments on it already!The experience at P W Millar Ltd was absolutely first class. Nadeem Safdar looked after me throughout the process and made everything incredibly straightforward. He was professional, friendly, and extremely helpful from the moment I made my first enquiry. The whole transaction was smooth, with no pressure, and Nadeem made sure I was fully informed and comfortable at every stage. It was genuinely one of the easiest and most pleasant car-buying experiences Ive ever had.
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Heather Wright 5 months agoBought a 20grand car in February today a warning service light has come up. I call the dealer to ask why that has happened as i was told I have a year mot and service. Im told they will not complete a service on a car if its got 5 months apparently. A man calls me back and I am spoken to like its my fault for being stupid and not asking for it. In his words "A health check isnt a service and thats what we wrote on the recipt I dont know what you want us to do about it."As someone who doesnt know alot about cars I came to a dealer to trust that the car would be in good condition, the fact it needs oil and to be checked after 5 months is a worry to me. I would suggest in the future maybe speaking to someone with a little more compassion.
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Mark Bond a year agoExcellent service, professional, helpful and friendly.Nadeem was outstanding and it was such a pleasure to deal with someone who clearly loves his job and does it so very well.On a sunny day, PW Millar's showroom and complex was a delight, overlooking a beautiful countyside vista, making our visit a very upbeat experience.I cannot reccommend this company highly enough.Mark Bond
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Sarah Hughes 6 months agoWe recently bought a Hyundai Kona from P W Millar, part exchanging. Nad was extremely helpful from start to finish, the day after we brought the car home we noticed a small crack in the windscreen, called back and it was fixed within a couple of days - no questions asked. Brilliant service and we've already recommend to others. Thank you!
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Darren Smith a year agoBeing so remote (130 miles away) I was worried about purchasing a car for my son through P W Millar, however Nad was great. He ran through all of the vehicle details with me over the phone, sent me a whole host of images and videos to ensure that I had complete overview of everything before making the trip down. He also ran through everything that would happen on the day. When we arrived he couldnt have been more helpful, he let us take the car out for a spin and answered all my questions, even arranged my temporary insurance for me. All in all I couldnt have been happier with the experience, the car is exactly as it was described and I would encourage anyone to use this company, especially Nad. Thanks again for all of your help!
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daniel newton 3 months agoGreat service from all staff, lovely clean car, I travelled over 180 miles to get my car. I would highly recommend P W Millar
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Claire Eveleigh 11 months agoRecently bought a car from this garage. Paid a deposit online to hold it. The customer service I had when viewing the car was absolutely fantastic. Relaxed, professional and not stressful or pushy in any shape or form.Very straight forward transaction.Car was serviced and immaculate when I picked it up a few days after.Would most definitely recommend!
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Judith Craig 2 months agoGreat service,bought on behalf for a family friend in Wrexham,very happy with her new car.
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ANDY B 7 months agoFound car I wanted and P W Millar had it. From the first contact I had a good feel - honest answers, very helpful and caring and personal approach . I was dealing with Keith, very professional and true gentleman! Highly recommended garage, will definitely use again when in need of another vehicle! Thank you once again!
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Phil Stevens 8 months agoI've used this garage to service my Ford van for about 4 years. Excellent service, competitive rates (which is surprising as a dealer!) and always transparent costs. Very pleased with service, and intend to continue using them.
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Carol Jeremiah 2 months agoCan't praise them enough sales person great all round fair price for part ex and gave use six months warranty and did all advisory on car and a full service they deserve 5 stars thanks for a smooth transaction thank you
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Steve Larsen a year agoWe bought our car from PW Millar almost a year ago. The service we received at the time was excellent.Fast forward nearly 12 months, we discovered a small problem with half of the windscreen not clearing properly. This made getting away quickly on cold mornings very difficult.We decided to phone PW Millar to ask whether they could help solve this problem.With absolutely no obligation and no contractual warranty in date, Elliston Millar, one of the managing directors, invited us to Barry to look at our car.When we arrived we were met by an extremely pleasant and kind mechanic who asked us to go and wait in the showroom while he examined the car. After about an hour of sitting drinking coffee and being treated respectfully by every member of the team that walked past, he returned with the keys and said, its all done.In this day and age, it is so rare to come across a company with such kindness and such excellent customer service.It was clear to see that the values and ethos of the company leaders pervaded across the whole team. They didnt charge a penny and treated us like they cared. It really does pay to be kind. These people would get my business any day.
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Matt Wheeler 2 years agoBought a Kia Rio recently, this was by far the most professional and customer focused garage I have purchased a car from. Will happily recommend them to anyone looking for second hand car. Thanks very much.
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Nicola Hunt 8 months agoThis was the second car I've bought from PW Millar and I was happy with the service. Keith in particular was very helpful and took us through the whole process step by step. We negotiated some body work to be done before we took ownership and it was all arranged and done professionally.
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Sonia K a year agoDerek was brilliant in helping me purchase my car. Having found the car on auto trader, I was nervous about making a decision about a car I couldn't see in person straight away. But Derek provided me with all the details, answered all my questions, provided pictures/videos to ensure I had received everything I'd need to help give me a thorough overview before travelling. The car was prepped with all the checks and services.On the day of travelling to PW Millar, the car was ready and was exactly as described. I was able to take the car for a test drive and Derek helped go through all the paperwork. The process was smooth and stress-free. I'm really happg with the service I'd received and the car's perfect! Thank you again Derek and the friendly staff and pups we met at PW Millar!
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Marco Lattuca a year agoWe had a great experience buying our car with PW Millar. Ryan was extremely helpful and talked us through every step of the finance agreement and was very clear about the work the car needed before we purchased it. All the staff were welcoming and friendly.Would definitely go through PW Millar again for our next car and highly recommend them for anyone else.
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Tomasz Karczewski 2 months agoA very pleasant experience, the car was at a very competetive price, and the whole experience went smoothly with no surprises. Thank You, Nadeem.
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Family Thomson 11 months agoI recently purchased a car from P W Millar Ltd in Barry and had an excellent experience. We travelled from Scotland to collect the car, which with Cardiff airport being so close to Barry was pretty easy. The team were friendly and made the process smooth and enjoyable. The car was exactly as described, and I couldn't be happier with my purchase. Highly recommend!
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Jonathan Peters 5 months agoDealt with Nad for purchase of a car. No hard sell, knowledgeable and helpful. Would definitely recommend. Nad's customer service is exemplary.
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Caroline Oakley 7 months agoWe bought a V W Caddy from this company and went to pick it up today. Nad gave us extremely thorough and friendly service throughout. Good long standing family business, would recommend . Thank you so much Nad. Caroline and William
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Susan Heaven 4 months agoI recently purchased a used car, the process was seamless with Nathan who was very helpful, the four stars were given because the valet was terrible with white marks left in places also smelt of dog
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Stephen Rees 2 years agoBought a used Hyundai kona electric, was exactly as described on the phone. Helpful and honest sales team, I feel they went the extra mile having the car charged and ready for collection and the handover process was a joy. Very happy with the car
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Wendy Pegg a year agoWe recently purchased a used ford kuga from this company and the salesman we dealt with was Ryan. He was first class, nothing was to much trouble, he gave us all the information needed to make our purchase easy. We are delighted with our car and would highly recommend buying a car from them, they are very competitive with their pricing of their stock and professional about how they take care of you during the sale of the car.Mr&Mrs S Pegg
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Kay Richmond a year agoWe had excellent service and communication when buying a Ford Focus from P W Pillar. Ryan the salesman was very professional and kept us informed by email so we knew exactly what was happening and when the car would be ready for collection. The car had been serviced and was in a lovely clean condition, all the paperwork had been completed by Ryan so we had no concerns or worries. I would have no hesitation in recommending P W Millar if you are considering buying a used car
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Dan Keenan a year agoVery happy with my purchase at PW Millar. Nadeem was great. This was my first time securing a car online and the whole process went very smoothly indeed. I got a good car at a good price. Can't ask for better than that.
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Prakash Acharya 10 months agoI had a fantastic experience with P W Miller, thanks to Nadeem Safdar. He was professional, knowledgeable, and went above and beyond to ensure a smooth and hassle-free car-buying process. His friendly approach and attention to detail made all the difference. Highly recommend both Nadeem and P W Miller for excellent service!
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Alan a year agoWeve bought all our cars from P W Millar for the last 4 years and will continue to do so going forwards. Their sales prices are very competitive, their service department excellent, and all of their staff are helpful and pleasant.When you find a dealer you trust theres a lot to be said for sticking with them.
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Angelo Infantino a year agoIm hoping this review can help some people and that more people speak out against this dodgy company. I bought this car from P W Miller Ford, which they sadly lied and robbed me blind! On the old MOT, it had a failure for wipers and an advisory for a CV boot clip! I asked them before I bought it to please fix this and was told it was done. When I got there I was told the car was cleaned and had had a health check. The car inside was full of mould and I still have pictures to prove all this.I was told the road tax on the car was 180 by Derek and Kieth over the phone before collecting and when I got there they also forgot to inform me the car had no v5. They gave me a v62 form to get a v5 and tax it! When I got to the post office I was told the tax was 570. I was just fed lie after lie and they took advantage of the fact I travelled across the country to get the car.When I kicked off, Derek denied having said some things and when I asked to speak to a manager he said there was nothing he could do other than reverse the transaction and give me my money back.I traded in my car which was in mint condition. The car they sold me has already had its coolant changed and is going in again for a whole new boot and clip! Luckily I purchased warranty!Going back to the wipers I drove halfway down M4 and it started raining and to my surprise, the left wiper didn't work! Also, I have photos of this!I strongly believe broken wipers are a MOT failure and somehow they gave me a new MOT.I wonder what happens when they investigate your procedures.If it was not for the fact that my newborn was due in May and that I travelled so far, I would have taken the whole refund!I hope you all get what you deserve!Dont buy from these wheeler-dealers.
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John Atkins a year agoExtremely pleased with my recent purchase of a Volkswagon Golf.Having paid 100 deposit to reserve the car, we travelled 122 milesto view the car and found it to be in excellent condition resulting in me purchasing it without any hesitation whatsoever.Very impressed with the professional service given by Derek Farr and would thoroughly recommend the Company to anyone considering purchasing a second-hand car in the futureJohn Atkins from Dulverton in West Somerset
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Elena Corcoran a year agoExcellent customer service from Keith at PW Millar, he was extremely helpful with the process of purchasing our vehicle. Overall we were happy with the price and part-ex offer including the 3 year warranty. A very smooth process we would recommend PW Millar
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Irfan Zaman 8 months agoAbsolute thieves at this place. I would give minus 5 stars if i could.Went down to see a minibus and met salesman Ryan. Next day spoke to Nad, he advised that 500 deposit is fully refundable, i made payment to Ryan so minibus could go into workshop before i brought it. Vehicle needed work undertaking regardless if i brought it or someone else.After i was not able to continue purchase, called Ryan and advised, he told me Elliston (director) will contact me regarding refund. 5 days later i called to speak to him as no call back received. He tried to keep the full 500 saying vehicle had to go into workshop and fees. After arguing that it needed work regardless and personal circumstances Elliston offered 250 as gesture of goodwill of my own money .After seeking advice i emailed him back on 1st Apr and asked for atleast 400 of my own money back. On 7th Apr Elliston emailed me back agreeing to my proposal.Their service has been 1 sided from day 1. I and anyone i know will not use PW Miller again.
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Phil Puddick 2 months agoExcellent service. Lovely bunch of guys who really do know their stuff. Would use them again in a heartbeat.
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Michael Smith 6 days agoNad was great, very easy to deal with. Cant fault the service.
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mal odonnell 5 months agoI would like to thank PW Millar car sales on the Barry road for the help and support with acquiring a car especially from Nadeem the Sales EXECUTIVE.Thanks a lot Nad
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Rhys a year agoFound the vehicle on autotrader and was very competitively priced.Enquired through autotrader and Nad called me explaining the purchase process, 100 deposit, no strings attached.Finally dealt with Derek and the car was booked into the service depot, MOT'd, new tyres, fixed up the car nice and new.Paperwork was very straight forward compared to other major car retailers!Derek was very helpful and polite, car was sorted in no time. Had time to inspect, test drive etc and drove away happy!
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Thomas Humphreys a year agoMyself and my fianc were looking far and wide for an upgrade on our second car when we saw one we liked from here, extremely competitively priced. Living only in South Wales ourselves we went and had a look. We were dealt with by Derek who was very approachable, friendly and above all not pushy! He gave me the key and said take as long as you need and left us to our own devices. Upon driving the vehicle it was clear that it was the one for us. The purchase itself was simple, hassle free and quick. A 100 holding deposit was taken on the day and Derek even agreed to have a set of personalised number plates made up for us. A week later we collected the vehicle and it was in pristine condition inside and out, so much so in fact there is still remnants of polish on the body work! We are both happy with the vehicle and would definitely recommend this garage to family and friends.This review is a reflection of the sales department and my experience of purchasing a vehicle, this does not reflect the servicing or garage as I have not had any experiences with them at time of writing. However vehicle is being looked at this week and my initial experience with the servicing and after sales department has been good.
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Jordan Thomas a year agoI recently bought a used van from PW Millar, Nadeem Safdar was my appointed salesman. He was friendly, knowledgable and was not pushy. He understood that purchasing a vehicle is a big decision he allowed me space and time to make my own decisions. He was patient with me especially when I wanted to look at every single van. The van I ended up purchasing had a few minor dents I spotted prior to purchasing it and the team removed/repaired them for me, did a full vehicle health check. Replaced a few components and put a fresh MOT for me.
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Andrew Davies a year agoWe have just bought a lovely audi q3 of PWMillar ,I must say as a retired businessman of 35 years experience the sales staff to the process of collection was excellent.I would recommend them to anyone who asked .Andrew Davies. 1.12.2024
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lynnette peters a year agoToday we picked up our new car. The service we received was excellent,professional and welcoming. Nad explained everything we needed to know about the car and paperwork. We didnt have to wait for long either about 30-40 mins. We will definitely buy other car from this place. Thank you again Nad.
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tulip photo a year agoFantastic service and great cars. Nadeem has been an excellent help with finding our next family car. When buying a car remotely and just go by pictures and videos you need to have confident in the garage you are buying from - definitely no issues here at PW Millar - Brilliant all around! Thank you
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Frederick Chase 2 years agoCan a car dealership be this good and get consistently glowing reviews? Yes, it can! Polite salesperson who immediately made me feel at home. Vehicle very keenly priced and accurately described in every respect. An efficient and pleasant transaction carried out with no pressure and no rush whatsoever. If only life in general was like this. Many thanks, and I am delighted with my Toyota CHR.
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Paulina Walczak a year ago5-Star Review for PW MILLARI recently had the absolute pleasure of purchasing a car from PW MILLAR, and I cannot express enough how wonderful my experience wasthanks to Keith and Ryan! From the moment I walked through the door, I was welcomed with warmth and enthusiasm that instantly made me feel valued as a customer.Ryan was fantastic throughout the entire process. He took the time to understand my needs and preferences, providing invaluable insights and he went above and beyond to answer all my questions patiently, ensuring that I felt completely informed before making my decision.Keiths communication skills were equally exceptional. He kept me updated at every stage, from financing options to paperwork, so there were no surprises along the way. I truly appreciated his transparency and willingness to assist; it made the buying process feel seamless and stress-free.What really set Keith and Ryan apart for me was their genuine commitment to customer satisfaction. They were never pushy and prioritised finding the right fit for me over simply making a sale. It was clear that they both cared about building a long-term relationship rather than just completing a transaction.In addition to their outstanding customer service, the dealership itself had a welcoming atmosphere, which made my visits even more enjoyable. I left not only with a fantastic car but also with a wonderful experience that I will cherish.If youre in the market for a vehicle, I wholeheartedly recommend visiting PW MILLAR and seeking out Keith and Ryan. Their dedication and professionalism are unmatched, and I couldn't be happier with my new car. Thank you, Keith and Ryan, for making my car-buying journey not just easy, but truly delightful!
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Elwyn Hughson Edited 2 years agoI had a very bad experience with this dealer, I purchased a car which I later found out had been extensively repaired to a poor standard.I contacted the sales director who initially denied any knowledge of the repairs and when I took the vehicle back for inspection was initially very defensive but then admitted that they had got the vehicle repaired. He also agreed that it was to a poor standard but in his opinion was acceptable.He had a very poor attitude and was clearly not prepared to have a meaningful and constructive conversation about the issues.When pressed he offered to get the car repaired again but unfortunately I did not feel that I could trust him to get the job done properly.He was not prepared to use an accident repair specialist of my choosing where I had obtained a quote to get the car repaired to an acceptable standard. He also refused to make any offer of compensation to pay towards the repairs so I had to walk away with no resolution.This dealer clearly feels that after sales service is unimportant and I would definitely not recommend them.This review is a true reflection of my experience and not the rantings of an unreasonable customer with unrealistic expectations which Im sure the sales director will come back with.I do not wish this to be a war of words but further to my earlier review I feel I need to set the record straight and to correct inaccuracies in the responders version of events.1. I never at any time said that I expected the car to be in as new condition, just repaired to an acceptable standard.2. You state that I raised concerns about the rear bumper corner, lower tailgate trim and the front part of the roof whereas in fact it was the whole of the rear bumper, at least half of the tailgate and a poorly repaired and painted section of the roof. You further state that small cosmetic repairs had been carried out which is a very different view from mine and others who had inspected the vehicle.3. I had been advised initially that the repairs would cost in the region of 4000 but out of fairness had subsequently obtained a written quote from a reputable accident repair specialist for 2022 which you declined to even look at.4. I agree that I asked for a refund of 1000 as compensation. At this point I was prepared to cut my losses, purchase another car and move on.5. I agree that I did not want to book the car in with you again as trust had completely broken down.
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Lesley Bond a year agoFantastic friendly service. Keith is the most helpful and experienced person we have ever had the pleasure of buying a car from. Great advice and so helpful. Thank you
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Richard Astley a year agoExcellent choice of used cars at a very competitive price. The croland we bought was 1500 cheaper than anywhere else for the same year and model.Excellent service from the sales team they were more focused on being helpful than pushing for a sale. Would highly recommend this garage.
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Charlene Turner a year agoHad a really positive experience buying from this garage. I was not pressured or hurried and time taken to discuss my needs. I have had my new car for 2 weeks and absolutely love it. No hiccups and the car was ready to collect with everything done as agreed. Would not hesitate to deal with them again.
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Chelsea Roberts 2 years agoI recently bought a car from PW Millar and the service was great. Its the second time Ive made a purchase with them and I wouldnt hesitate to use them again. The staff are all extremely friendly and helpful. Nad who helped me throughout the whole process was particularly knowledgable and easy to contact from start to finish.The cars are always well presented and if by chance you have any issues they are more than happy to assist.Great company, staff and cars!
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Jane Williams 4 years agoI recently had an excellent service purchasing my new car here. The sales rep, Mike was most helpful, knowledgeable, with his customer service skills second to none. I had been searching many different establishments to purchase a car, but had awful experiences. I felt pressured into signing up to cars which I couldn't afford, and when I advised of my low budget, I felt they didn't want to help me, I found the whole experience disappointing. However, having found this garage, my faith has been restored. There was absolutely no hard sell, I felt like I could make my own informed decision. There are great value cars available and I would not hesitate to recommend this garage. Thank you Mike!
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Alexander F.L. Newberry a year agoNad, who helped me, was transparent and straightforward. I took the car without viewing it and was very happy with the condition, which was as advertised. PW Millar is a good place to buy a car.
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Daniella Ligori a year agoAmazing garage from start to finish , sadly My car got written off only four months old , we came across another range rover evoque dynamic lux , reasonable price ! Infact a bargain! . Derek have been brilliant with us both , what a gentleman ! , very professional and down to earth. We can't thank you enough to have our dream car again . Very helpful and friendly , straight forward garage to deal with . Massive thanks again! .Daniella and chris :) x
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Leah Moy 2 years agoThe team were so good and reliable when purchasing my car. I was easily able to put a hold fee down until we arranged a date that suited for me to be able to view and collect the car. The whole team are really friendly and knowledgeable and really put me at ease throughout the process. Most importantly, I'm really happy with my new purchase. I'm certainly not disappointed.
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Nicola Hadley-Hayes a year agoExcellent car sale experience, I came here knowing that pw millar have been around a long time and their reputation as a good garage is deserved. My BMW X1 was in pristine condition and spot on the market value. Recommended.
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Angela Gough 2 years agoLast year I bought a second hand car from P W Millar and I had an excellent service and no pressure was put on me to buy the the car. Gentleman who sold the car was Mr Safdar.Today I returned for MOT and service. The entire experience was excellent.The team are efficient clean and very reasonable in price I also had a video of the mot procedure. I highly recommend this company . Professional and trustworthy . Angela Gough
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Marcin Redwelski a year agoI recently purchased a car from PW Millar LtdThe entire process was smooth and transparent, with no hidden fees or surprises. I was completely satisfied with my purchase. I highly recommend. Thank you for providing such exceptional service. Many thanks to You Nadeem for Your help.
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Karen Ramsay a year agoHaving recently bought from a well known used car company, PW Millar have renewed my faith in car sales thankyou. Great service and got what I paid for, a lovely set of new wheels without any bumps in the road. Thankyou
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Vincent Lam 2 years agoRemotely bought the vehicle.Super happy with how efficient and easy it was to deal with the sales rep.They are really hands on, gave me heads up and updates from the initial purchase to the delivery of the vehicle.They also helped me with registering the vehicle and follow up the next day to see if everything went right.Trust worthy company, reliable staffs that actually care.Highly recommend them
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Mandy Healey 2 years agoA great sales experience with Nadeem and we are delighted with our quality, used car. The communication by email was outstanding. Nadeem answered questions and provided information with being pushy. He also offered extra advice and help throughout the process. It's not the first car we have bought in PW Millar and based on both sales, I highly recommend their cars and sales team
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Paul Duheaume 8 months agoI purchased a car with PW Millar. Ryan was great from start to finish. I would definitely recommend them. Thanks for my dream car
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Andrew Wood 2 months agoPw Miller are an excellent dealer with really good aftercare services
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caroline louise stephens a year agoWe were so lucky to find such a beautiful car , Nadeem was so helpful with the purchase . Cannot praise PW Millar LTD enough. If you are surching for your next New car check them out ...thank you once again
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Chris Horner 4 years agoThis was my first time with PW Millar but with my good experience of Ford cars in the past, I was hopeful that of the 2 cars I had my eye on, I would be coming home with 1. It was good therefore that we were left on our own and given space to look over both excellent cars, and had effectively made a decision by the time Nad came over to answer our queries and advise .We found him very approachable and helpful, as had been everyone I'd spoken with previously on the phone. Everything was done with complete transparency and assurance. My impression of the excellent team at PW Millar is that they are clearly out to find out what the customer is really looking for, and aim to match the customer with the car. This is how business should be done so I recommend this Company unreservedly.
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Britta Shields-Martens 2 years agoWe bought our first EV from PW Millar after finding the car advertised on a web site. Price, service and communication at this very friendly dealership were all amazing. Thanks so much to Elliston for making our car purchase such a great experience!
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Lauren Burke 2 years agoI recently purchased a car from the PW Millar garage. The service was professional and the process was easy. The communication from Nadeem was great and if he wasn't available a colleague was happy to help. The car was ready on the agreed collection day.
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Andrew Wells 2 years agoI bought a practically new Hyundai Kona Hybrid from P W Millar. Such a great car, great price, brilliant sales team.
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Sian Morris a month agoThoroughly recommend Nadeem very good customer service and explained everything clearly and very professional.
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Evie Brown 3 years agoVery pleased and impressed by the experience I had with PW Millar and I would definitely go there again to buy a used car. Everyone was extremely helpful, especially Nad the salesman. Each stage was clearly explained and I never felt rushed or harried into a decision. Extremely pleased with my purchase and I am confident I would not have got the same deal or experience had I gone somewhere else. Thank you very much! A very happy customer who will definitely recommend you to others.
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loren mcauley 7 years agoAmazing service with todays purchase and the sale throughout. For a first time buyer I had complete faith in the salesman Mike to deliver what was promised. He didnt hand the car over until the necessary adjustments were made to my car. He ensured they were of a very high standard. Very pleased with the outcome :) Mike made the sale easy and hassle free. Very relaxed and professional. No hidden costs or pressure to spend any extra money. Would recommend buying a car from PW Millar any time.
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VC McCarthy 8 months agoExcellent customer service received from onset to end of purchase. The efficient, approachable, most professional manner with which the process was delivered by Nadeem Safdar was appreciated
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Lisa Ismaili a year agoWe had a brilliant experience with Nad up until the day of purchase. The van developed a fault on the way home. We are 3 hours away and had bought a full ford extended warranty for 3 years. We called the garage the next day and was told to take it to a local garage to be repaired. After repair, we were told the ford warranty doesn't start for 30 days so PW Millar would need to cover the cost. It took almost 2 weeks to get the van back from the garage that fixed it as noone would pay for the repair. When the van was finally released it was because the Ford warranty paid out as PW Millar still hadn't paid up. Its now between ford warranty and PW Millar to argue over payment. Very disappointed in the after care from PW Millar.
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sainath l 2 years agoWe had a positive experience buying our first car from PW Millar. The staff were professional and helpful, and they negotiated a great deal for us. Nadeem was particularly helpful and went above and beyond to make sure we were happy with our purchase. We would definitely recommend them to others
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lisa wilkins a year agoA pleasure to deal with from start to finish. The team were very helpful, especially Ryan who allowed us the time to look at the car in peace and helped through every step of the process.Collecting the car was hassle free (despite us dropping in a day early, just in case).I have recommended others look there and will be doing so again when the time comes for a new car.
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Clayton Jones 2 years agoMy wife and I have purchased several cars from PW Millar over the years and they have always been very professional, cordial and honest to deal with. Most recently, we purchased a 3 year old Ford Focus Titanium that was almost undistinguishable from being brand new in condition on collection. Recommended.
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annulamaria 2 years agoSo impressed by the service received. Was assisted by Nad for my car purchase and then Keith for the car collection. I was kept informed every step of the way and couldnt be more pleased. Will continue to purchase my cars in the future from PW Millar Ltd, wouldnt want to go anywhere else. Would highly recommend.
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Adrian Craft 5 years agoI'm in the process of purchasing a car from P W Millar and am very impressed with the friendliness and service I've received so far. I've dealt mainly with Derek who has been great and has kept me informed (always phoning when he said he would) about the final preparation of the car ready for pick up in two days time. My overall impression is of competitive prices and excellent service.
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Paul Mitchell 10 months agoSales person Nad at P W Millar Ltd was very good at his job and very helpful in explaining details inside & outside the car. I am a bit old fashion, I wish the car came with a spare wheel and a manual.
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Liban Ali 2 years agoI recently purchased a car from PW Millar LTD with the fantastic assistance of Derek Farr. His professionalism and extensive knowledge made the entire process a breeze. Derek went above and beyond to ensure I found the perfect car, and his attention to detail and commitment to customer satisfaction truly set him apart. I highly recommend Derek Farr and PW Millar LTD for anyone in search of a seamless and enjoyable car-buying experience.
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Ryan Hobbs 3 years agoBought a new car a month ago and it has been fantastic. I couldnt fault the customer service received by Nadeem. He was very helpful initially, giving us keys for several cars to go and view. We were also offered a test drive if we wanted. Nadeem took us through all the details very well before we could make an informed decision on purchasing the car. We were also given great advice on how to get the best value for selling our old car. Highly recommended!
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lisa murch 3 years agoI purchased my used BMW from PW Millar almost 2 months ago now. Having read all the positive reviews I was so confident I bought the car before I went to the showroom. I live in Devon and the Salesroom is Wales. I couldnt be happier with my car, 1 teeny niggle I had and Nad had me take the car to my local BMW dealership at no cost to myself. So impressed with the super easy transaction and service that I will return the next time Im looking for a vehicle.
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Anthony Lockyer Edited a year agoExtremely helpful and efficient, not pushy with sales - but happy to answer any questions. A great range of cars to choose from, too.Would really recommend them!
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Rachel 2 years agoAfter searching online for a car we liked we found one at P W Millar. We visited the showroom upon opening on Monday to view the car and were unwelcomed by Derek who told that the car wasnt in the showroom at the moment as his manager was using it for his own personal use and told to come back at 11am when the managers shift starts. We thought it was strange for a manager to use a car thats for sale for his own use but nevertheless as we liked the car we went back at 11 and Derek greeted us on arrival. He gave us the keys and off we went to look at the vehicle.Unfortunately, the vehicle wasnt cleaned, smelt of smoke and had another 500 miles on the clock along with more damage to the alloys than advertised online. We went back inside to mention these to Derek who straight off the bat was hostile. He kept saying that this is wear & tear and is to be expected for a car thats 4 years old. Now I do not expect a brand new car when buying pre owned but I do expect the description/video & images that are advertised online to be consistent with the actual condition of the vehicle upon viewing.He did agree to fix one of the wheels but said the other ones were fine (even tho werent as advertised) and we could pay 84 for the rest to be fixed if we wished but his attitude was so bad and confrontational I got up and left.Its a shame because we would have bought the vehicle if he had the right attitude. Dealerships shouldnt be allowed to drive vehicles available for purchase at their own leisure especially when them doing this means mileage increases significantly and extra damage occurs. At least if they are going to do it then they should be prepared to take accountability for changes in condition.
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SARA DIGGINS 2 years agoWe recently reserved and purchased a very competitively priced Jeep Renegade. We dealt with Nadeem who kept us up to date with when the car would be available, once they had run a health check, mot and service. Although they offer additional extras to the purchase price, they do not push any of it on you and were thoroughly professional from start to finish
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Harish B 6 years agoI saw the car I wanted at P W Millar but was a bit hesitant as it was miles away but Im glad to have bought my lovely car from them after speaking to Mike. The car was as described and I really value Mikes honesty. I am so pleased with my purchase, I drove the car back with a smile all the way. Mike made the process of buying my car so painless. I fully recommend P W Millar as customer service, honesty and a willingness to put the customer first I believe is their motto. They even picked me and my son up from the station. Very pleasant people to do business with. When I walked in the showroom, Mike was busy dealing with another customer but still found time to welcome me and theres plenty of coffee as well as a petrol station on site. Barry itself is a lovely place to visit, it is worth the journey. Nothing to fault, I will definitely buy again from P W Millar when my son starts driving.
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Ruth Gould a year agoA very good experience. Buying a car is never a stress less time but Derek made the whole procedure painless . We definitely would consider buying another car from this company and will recommend to our friends
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Alex Young a year agoPurchased a car from Nad back in March. Really happy with the purchase and the service received from PW Millar, the car was competitively priced and everything was ready and completed when I was told it would be. I would certainly recommend PW Millar and Nad when considering a car!
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David Reid a year agoReally good service. I was kept fully informed including the requirements of vehicle tax etc. the vehicle was as described and the warranty included is a peace of mind. Trustworthy and I would both use again and recommend to family and friends.Thanks.David.
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Billy Allan 2 years agoId been looking for a Seat Ateca 4x4 FR Sport for my wife for while and spotted one online at P W Milker in Barry 600 miles away from home. Derek & Elliston were great People to deal with & the best price i could find in The UK .. Derek is an absolute gentleman, He made sure the whole handover went smooth when I arrived . If Im honest I was a bit nervous as I bought this car over the phone then traveled 600 miles to collect it . All went well and my wife is more than happy with her new car. thanks again Guys .
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Ignite Business Consultancy a year agoJust popped in air in my flat tyre and the most helpful man just filled up my tyre. Without hesitation, he helped us on our way. Very kind and would recommend and use them for my future services and car needs. Thank you so much.
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Shirley Griffiths a year agoBought a Vauxhall Mokka from here from a distance.Dealt with Nad who was extremely helpful and informative from start to finish.A professional service I would use again and thoroughly recommend.Love my new car, thankyou .
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anwar hussain 2 years agoI bought a bmw grand tourer 2018 M sports . It looks amazing and had bmw full service history on the screen. It was very low mileage.The problem started when the stand warranty expired. Because every thing looks bang on I did not buy a extended warranty. The car broke down 4 time in space of 6 months. I had to pay repair costs with credit card on top of my car finance . I paid lot of money for the car. You dont expect to brake down with that price???. Be warned. Take someone professional before you part with your money.
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Gary Holland 2 years agoWe recently bought a car from PW Millar, we had a 2 hour journey to get here but it was worth every minute of the driveThe staff were very helpful, friendly and professional and non pushy like many other car dealerships.We will not hesitate to purchase another car from here and highly recommend them, many thanks
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Sean Crehan 4 years agoExcellent service received. I purchased my car for export and was very impressed with the level of assistance I received during and after the purchase. The car was exactly as described and every possible effort was made to assist me with its collection and transport. Particular thanks to the Sales Manager Keith for all his thorough follow-up following the sale. I look forward to dealing with P W Millar again in the future.
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Orobosa Omorowa 2 years agoI have purchased a car from them this month (November 2023). The sales representative Mr Nad was really helpful, explaining all the process in details and answering all of my questions. He is very professional and also very reliable and warm person. I would highly recommend this company!
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Mathew Anderson 2 years agoRecently purchased a Ford Grand Tourneo Connect from PW Millar. We were assisted throughout the sales process by Keith who was very knowledgeable and seemed genuine and trustworthy. After having the vehicle for a week an unforeseen issue reared it's head with the windscreen. Keith organised a courtesy car the same day and handed us over to Elliston, one of the directors who was also excellent. The issue was fixed promptly and the staff at P W Millar couldn't have done more for us. Very pleased and would highly recommend.
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Cardiff Review 2 years agoWould rate this company 0 stars if possible.The 100 reservation fee is a scam. The company is untrustworthy and unreliable. Unless you concede to the pushy salesman for a full purchase of the car when you are called within 2 days, your 100 payment for a 7 day no frills reservation of the car will be cancelled without notice and in breach of your contract to reserve the car. Do not fall for it or waste your time!
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Paul James (Jamesy) a year agoBought a Transit Custom from Nadeem at P W Millar, who was extremely helpful, and made it a pleasant experience. The van was very nicely presented, clean and serviced, and ready to go. Great experience
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alison bucknell 4 years agoI recently purchased a used car from P W Millar. It was all done online and from expressing an interest in a car on the Sunday evening (online enquiry), I had the car delivered and on my drive (215 miles away) by Thursday morning! Painless process.My contact was Nad and he was brilliant - really helpful and kept me in touch at all stages of the proccess. He answered all my questions about the vehicle and completely understood my nervousness about buying a car that I hadn't actually seen in person. He offered to send any additional photos or videos of the car which gave me increased confidence. The car is an ex Motability one so had a really low mileage, even although the car is 2.5 years old.The bodywork and interior is like new. I am really happy with my car and it is exactly what we required as a second car.To be honest, I did read a lot of reviews online and there were quite a few negative ones which nearly put me off as I was buying a car remotely. however, there were equally loads of very postive reviews as well. In the end, I had a further chat with Nad and told him about my worries and after our chat I felt very reassured about the process and my rights as a distance purchaser.On the whole, probably the easiest car buying experience ever and I believe that I purchased a great car for a competitive price. Very happy and would recommend - even if you aren't local to the dealership.
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Cameron Spiller 2 years agoI recently had my cars first full service done here and all I can say is what a disappointment. I opted for the collect and delivery option of which I ended up having to take my own car to the garage. The service in itself was faultless (apart from the price) but upon someone delivering my car, the woman made a rude comment to her colleague as it took me longer than 5 seconds to answer the door. This is completely unacceptable. I was charged 6 for screen wash even though I had already filled it before it went in for its service. The service book hadnt been stamped either, so I then had to go out of my way to go back in to get the book stamped. Such a shame as this is my closest Ford certified garage. I will not be using again.
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Simon Andrews 2 years agoFirst time buying a car from PW Millar and I have to say it was a very easy experience. Dealt with Nad, who kept us informed throughout the purchase. Very simple transaction, no pressure selling, just a friendly dealership with nice staff.
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Suzanne Butcher 6 years agoJust picked up my new car a P W Millar. Huge selection of cars at very reasonable prices. First time using this retailer, absolutely fantastic service. No pressure sales, but there to answer questions. Excellent personal service, from the sales personnel to mechanics nothing was too much trouble. I felt like a true customer. I highly recommend this company.
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Aileen Jones 6 years agoGreat service from Gareth, he really went out of his way to try and sort an issue out with my car. He spent many hours on it and tried different things to resolve it. I know I would not have had this level of service in any other garage. Being a female I have had bad experiences with garages in the past but I can honestly say from the initial purchase and after sales care from P W Millar they have been brilliant, I would definitely use them again. Thanks x
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Jon Wotman a year agoGreat experience from start to finish. Huge thank you to Derek who was helpful throughout without being pushy and nothing was too much trouble.Communication was good throughout the process and collecting the car was hassle free as well.
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Jo Britten 5 years agoFollowing the appalling treatment I received from Ford Evans Halshaw in Cardiff, I found the perfect car at P W Millar. Keith who assisted me was so helpful and took time to talk through a number of cars I was interested in without any pressure to buy. Despite having to manage a car sale with the the current restrictions, P W Miller were completely professional, ensuring everything was managed safely. I am extremely happy with my new car and the professionalism of this company particularly Keith so thank you. I have absolutely no hesitation in recommending P W Milan to anyone looking for a new or used car.
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Neil Davies 8 years agoI bought a second hand car here and from the beginning there was no pressure at all. The opposite in fact, I was allowed all the time I wanted and to test drive the car and still no hassle. Kelvin was the salesman that sold me the car and he was one of the best car salesmen I've dealt with. Everything I asked to be done to the car was done without question. So much so that I expected excuses when it came to picking up the car, but it everything was done and more. Kelvin was professional and really friendly and made me and my family feel at ease and even though there were other customers in the showroom, he made sure we were happy with the sale. The car was very competitively priced too. It's a smaller dealer and I think that makes it a lot more personal. I've since dealt with the service department too and they were another good representation of this garage, very helpful and professional. All of this has encouraged me to take my car back the 35 miles there for servicing, passing half a dozen other Ford dealers on the way. No need to ask if I'd recommend them.
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joseph lloyd Edited a year agoPW Millar has been a pleasure to do business with very helpful and not overpriced on there cars very happy with my new van Nadeem was great guy who has helped me pick the right van and talked me though it all excellent customer service will definitely buy from here again.
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Nick Hathaway 2 years agoJust purchased my fifth car. I have had excellent help and advice as usual. The salesman this time was Nad and he was a pleasure to deal with. If you want a quality used car I would always recommend PW Millar.
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ian heyes a year agoCompletely satisfied with the work carried out on my vehicle. They did the job for less than the original quote. The work was done quickly and efficiently. I will definitely be returning if I need anything else done on my car.
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Brenny Silv 2 years agoRude and unprofessional customer service:Few weeks ago I spoke to Ned from sales enquiring about buying a car which is advertised on Autotrader, he kept saying repeatedly if you don't like the price " you can go somewhere else", asked to be transferred to the Manager, than a lady answers the phone and even she was very rude saying that she's not the manager and disconnects the call.In short there is no level on professional and friendly customer service skills,Will not recommend.
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Brian Hart 7 years agoHugely impressed. Derek Farr answered every question before I needed to ask and gave me a thorough run-through and test of the car for which I had travelled 160 miles to buy. Not only am I impressed with the professionalism of the sales staff but also the unsung heroes of the workshop who had cleaned and checked it prior to me receiving it. This 19 month old vehicle was flawless - just like it had come off the production line.Frankly I can think of a few national companies who could do with sending their staff to be trained by P.W. Millar in the art of customer service. Well done guys!
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Emma Parker-Hounslow 6 years agoI cannot recommend the service enough. I've brought two cars from them now and both times they've been amazing.The sales team saved me lots of money and gave me valuable advice which helped me make the best decision.The service team again were 10 out of 10. Always going out of their way, giving me advice and nothing ever too much trouble.The guys all also respond to anything quickly which is what you want.Thanks all
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Paul Aston 7 years agoHad been searching for a Fiesta with the right spec for my daughter and was really impressed how quickly and efficiently Derek sourced just the right car. Had to travel a fair distance to get there, but it was absolutely worth it. Lovely car, competitively and fairly priced. No pressure from the staff whatsoever to purchase. The sale process was smooth and effective. This is exactly what a buyer should experience in purchasing a vehicle. I cannot recommend P W Millar highly enough, they've definitely got it exactly right! Derek makes a decent cup of coffee as well, though time he ditched the 80s aftershave. When I come to change my own car Derek and P W Millar will be my first port of call. Many thanks, Dr Paul A.
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Del Thomas 6 years agoJust bought a Ford B Max from this garage. Very pleased with the service I received. The staff were polite, professional and helpful. The car was presented in an immaculate condition, they even replaced three tyres on the vehicle without being asked despite the fact they were still technically road legal. I was kept informed throughout the buying process when my car would be ready for collection. Delighted with my new car and would definitely recommend this garage.
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Colin Harry 2 years agoIn November of 2021 I purchased a Mazda mx5 a 65 plate. The car is excellent, the service from PW Millars was excellent. I have been looking for a Ford Galaxy titanium x for 6 weeks when i saw exactly what i wanted in their website .Based on previous dealings with them i immediately put a holding deposit on the vehicle, called in to see the car whilst travelling through Wales. Deal agreed although px was not originally brilliant . Further discussions with Keith at the garage and a very good deal was agreed. Collected car this morning fully serviced as per Ford schedule. Motd. Couple of minor cosmetic issues dealt with. Excellent service , vehicle cheaper by about 1000 than comparative vehicles on autotrader.Thanks Keith, Derek and Nad
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Tim Helley 4 years agoThe dealership it self is poor.... When we made the 1st phone call it was OK, the sales man gave me some details over the phone and explained that the rear bumper would need some paint work and we decided to make the trip from South Devon to Wales that day. The car was exactly what we wanted. We arrived and agreed to purchase the car and was happy with the PX deal offered. We also explained that the mot was up the following week on our car so we needed to finalise and collect the following weekend. The sales man was on annual leave that week but explained we would be look after anyway. Not the case, I had to call twice as I had no contact from them. Needed to be sure before I travelled again. Got there to collect and had to wait 20 minutes whilst a sales man had his hot stew at his desk. Wasn't even lunch time. He had no carisma about him. I was so excited as it was the 1st time we had spend a large amount of money on a family car. But he wasn't bothered. I guess as I want purchasing a new car (it's meant to be a proper dealership)... Anyway, no paint work done. Couldn't even be bothered to replace a missing 2.50 reflector in the drivers door. sticks out like a sore thumb. Rear wiper was completely worn out. Just got given a 50 voucher for our next purchase.. Which is tactics from 1995. Just wanted good service. The car has been OK.... Had some rain water leak issues which I've resolved myself as I have since checked the TRUST PILOT reviews and they ring more true. Wouldn't recommend and won't use again.
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Andrew Mortimer 4 years agoI was recommended this company by a relative and wasnt disappointed. It can be a bit stressful buying a car at the best of times but with PW Millar it was a great experience unlike some of the more corporate car sales companies I have encountered. The car I bought was excellent and the whole process of buying it was made easy by the professionalism and relaxed, helpful manner of the salesman. I cant imagine anyone being disappointed by this company .
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robert taylor 8 years agoHaving been searching nationwide for an E Class Mercedes, I was very pleased to find several excellent examples in stock .As I live in Barry to buy locally was a real bonus.The cars were well presented and keenly priced.From the initial viewing to making the purchase today the sales team were extremely helpful and very professional.Lyndon ,the salesman who handled my purchase was knowledgeable and nothing was too much trouble., Both my wife and I were most impressed and felt confident that P.W.Millar has a well proven reputation that they obviously work hard to maintain.I would have no hesitation in buying in the future and would wholeheartedly recommend them based on my experience.
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Steve Rowlands 9 years agoRecently purchased a new Ford Focus from PW Millar. I was able to walk around the forecourt and showroom without any hassle from overbearing Salesman and choose a car at my own leisure. There were plenty of different makes and models to choose from and after deciding on the focus, Keith the salesman was extremely helpful with great customer service. I asked if the car could be ready within a couple of days and Paul the sales mechanic who was very efficient sorted this out. This is the 5th car I've purchased from PW Millar over the years and not once have I had a bad experience. Great experience from a well run business and would definitely recommend. Cheers guys.
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Jake Astley a year agoWe were able to drive away with the car we have been looking for. Nadeem helped us sort the car and our part exchange within a week, hassle free. Friendly staff with a good selection of top quality cars!
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Gwynfryn Evans 2 years agoI have bought, from this company, every car I have owned since my first purchase in, perhaps, 1985 or 86. The fact that I am still a customer doesnt need further comment. The whole staff are extremely helpful and friendly, whether it be in the matter of sales or service, not to mention those who are responsible for the fuel pumps.I have no hesitation in recommending this excellent company.
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Sarah Jolly 3 years agoWow what an experience well i live in Essex so i am far but for how helpful Nad was he was amazing could not be more helpful went above and beyond. So this was my first time getting a car from a dealer but everything was done and ready waiting for me to get there but unfortunately Nad was not but like i said he had everything ready for me. But all the staff there so lovely and helpful the day after Nad called me to see if i was happy with the car and everything was okay.Really just an amazing experience if i ever needed a car again i would most definitely go back and would recommend to anyone that needs a car because he was so honest about everything and it was just so easy loved it and my car is amazing The hole team fantastic
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Barry Woodwards 2 years agoPurchased a Ford Galaxy 8/4/23 @ 22,700 & travelled from Surrey by train. Car as described and happy with it.But the experience could have been better as after 4 hours travelling to the local station there was no offer of a help/pick up when I called them on arrival at the local station for as there were no taxis, they simply gave me a taxi phone number and I had to wait a further 30 mins for the taxi. Millars was less than a 5 min drive away.Also no mention beforehand during many conversations that it would not be possible to online tax the car at Millars and that I would have to go to an open, recommended easy to find post office which subsequently took me over an hour to get to / find. Had I been forwarded I could have prepared.Would I buy again - maybe after a few years have dulled the experience.
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Paul Surtees 3 years agoWe contacted Nad from PW Millar regarding a car they had for sale. He was extremely helpful and totally honest with us about the car. We were travelling from over 100 miles away so needed to be sure the car was ok. He sent us up to date photos and videos so we had full confidence.On collection day, the car was as described and Nad was friendly, welcoming and we definitely felt relaxed with no pressure. I would be more than happy purchasing from them again and would definitely recommend Nad to anyone looking for a hassle free buying experience.
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zac thomas 6 years agoReview from Caroline ThomasA great customer experience at PW Millar last week when I went to view a car that I had paid a deposit on. Craig was particularly helpful and very knowledgable. Absolutely no pressure at all, they make you feel very comfortable and allow you to enjoy a test drive unaccompanied which is very unusual. A great selection of new and used cars, great prices and an excellent service. Highly recommended!
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Elizabeth Owers Edited 4 years agoVery please with the service recieved here. Very professional and they seemed very happy to help.Car comes with 3 month warranty and nothing seems too much trouble. Keith even went to check another car after purchase to help with my query Wouldn't hesitate to buy from here again.Update: went back to use the after care due to blocked sprayers and couldn't be more helpful. All fixed in an hour and off I went.
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Mark Morrison Edited 2 years agoPhoned in the week to arrange a test drive for a van and was told to simply come up Saturday to test drive it. So went up Saturday, salesman not professional at all, in fact it seems everything was too much trouble.30mins later after trying to find the key, tried to start it, nothing and parts of the dashboard was on the floor, front of the van was covered in black dirt from pressure washing close to it I guess. No apologies nothing, maybe if I was buying a new car....Family and ourselves have had cars from there in the past...not now. Absolutely disgusting unproffesional attitude.We are so both disappointed
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Fergus Logan 3 years agoJust purchased my latest car from P W Millar. What a great experience. So easy from beginning to end. Nadeem, whi I dealt with was terrific. Kept me updated and informed throughout the process and delivered me with exactly the car I wanted. Thank you!!!
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Daniel Hamilton 6 years agoLiased with Derek after seeing the car I'd thought about getting for a while at an achievable price available at PW Millar. Derek couldn't do enough for me. Answered all my questions and queries about the car and anything that might need some attention before collection. Even managed to sort a worn door seal promptly that was only spotted as I collected the car. Top quality service without any bother or issue at all. Highly recommended!
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Jade Woore 4 years agoAfter paying a deposit over the phone for a car before seeing it as the description was exactly what I was after. I made the trip to view the car and was so excited! The car was advertised at 13880 so a lot of money! We turned up, the man in the showroom at the desk stared at us whilst we tried to get his attention as we were not there to browse but to actually purchase! We eventually got the key to look around the said car to find the car in a poor condition.... Rip in interior, what looks like a yellow paint all over the back seats, both wingmirrors had been hit, rear bumper hit, parcel shelf missing so seats up to disguise this. I was appalled after being told it had been valetted and was ready to drive away.... It had hairs and dirt everywhere and was nowhere near clean! We eventually got hold of Derek who we were dealing with to say no thanks. He took the key from us said no worries and walked off and said call me later to arrange refund. I tried to explain why we weren't interested but he couldn't care less and wasn't interested in listening but continued to walk away as if was too busy. Since leaving, the price of the car we viewed has been increased in price online (probably for the issues so they can drop the price to what it was originally so they don't loose any money but look like you are getting money off). I was disgusted with the customer service and the state of the car. I would have been embarrassed! Not even interested! Check trust pilot reviews also before using this company as not great at all!
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Rhiannon Jones 7 years agoPurchased a car from Nad at PW Millar and Ive got to say I was extremely happy with the whole process. Professional, quick, no hassle and a really good price. Made buying my new car easy and stress free. Will definitely use this garage again in the future.
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milica Lung 2 years agoWe got our used car without seeing it first and it was even better than expected and delivered to our home!! I was really skeptical about buying a car online but P.W. Millar were very professional and I will not hesitate next time! Thanks for my baby!
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Martin Wall 6 years agoJust picked up my 2nd new car from PW Millar. Fantastic service and prices. I was regularly updated on the progress and delivery time from Derek. Nothing was too much trouble and he always answered any questions i had. Would definitely recommend, and will use again. Thanks
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Parker 4 years agoI bought a Skoda fabia from this dealership and the process was so stress free, it was really refreshing, especially during the Pandemic. Everything was handled nicely, the car was spotless and the quality of the overall service was incredible. I even got 10 of fuel to get me on my way with the car when driving it out! Would 100% recommend buying a car from this dealership, everyone in there is so kind and walk you through step by step!
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Peter Ward 8 years agoGreat no pressure friendly service, we found the car we was looking for online, we had serious doubts as it was almost 400 miles away in South Wales and we are in Scotland. We decided to go for it after exchanging a few E Mails with Keith Dye in the sales department, we then spoke to Keith and arranged our visit for the following day. It was the best decision we could have made. The car was (and still is) perfect, the service given by Keith was second to none and nothing was to much trouble, no pressure just great serviceIts a shame PW Millar's are not my local Ford dealership because if all their departments are as friendly and efficient as car sales then I would have no hesitate in using them
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Andrew Morse Driving Instructor 7 years agoAs a driving instructor it's important to have a reliable dealership to keep the car on the road. I had my car serviced here today and Gareth on service reception was extremely helpful friendly and professional.I have used other dealers before and had nowhere near as good service. I would highly recommend PW Millar to anybody needing any car repairs or service.
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Kate Castle 8 years agoWe recently purchased a second hand Nissan, as we were travelling from The Midlands we were keen to view and purchase the car on the same day. Lindan was extremely helpful, they serviced the car within a few days and ensured everything was in place for us to view and collect the car within a few days. Very relaxed, friendly, and helpful. Nothing was too much trouble. A few days in and we are very pleased with the car. Thank you
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Your Mum 8 years agoI purchased a Ford fiesta from here. First can I say how easy it was to purchase the car without having a pushy salesman, Richard was the guy who dealt with me and he was magnificent, he gave me time to view the car and make my mind up. After dealing with a bad trader before hand I was sceptical about buying from a garage. The car had a small problem which was quickly rectified by the garage covered by warranty and they also supplied me with a nice courtesy car while mine was being repaired. I would highly recommend the garage and Richard as they both are highly classed, thank you for the easy car shopping experience
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Kevin Smith 6 years agoI travelled 400 miles on a round trip to purchase a car from this family run business for my daughter. It certainly was a positive purchasing experience. Firstly the vehicle price was the lowest I could find in the country for a similar vehicle with similar age and mileage. My thanks goes to Elliston for his professionalism and the courteous manner in which he conducted the sale of the vehicle. My thanks also go to the garage staff and the valeter who serviced and prepared the vehicle so that I could take it that same day without the need to return. I was allowed to test drive the vehicle alone which I appreciated. There was definitely no pressure by the sales team it was a very relaxed and pleasurable buying experience. The entire team is a credit to the family run business. I would certainly recommend this company to anyone who is intending to purchase a vehicle. They have a great selection of cars at a reasonable price. Many thanks PW Millar.
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Angela Ives 5 years agoOur experience of purchasing our new car was excellent. Nad was professional, knowledgeable and communicated with us throughout the week. The handover of the car went smoothly and we didnt feel rushed. I would highly recommend, they have a great selection of quality cars which is worth travelling for.
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Andrea Gwilliam 7 months agoFantastic, quick and honest service. Would buy again here without hesitation. Thanks Nad great buying from you.
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jenni lewis a year agoCannot fault the service given to my father. View car day before new year's eve agreed deal there and then. Taking his current vehicle in part ex.Paperwork received new year's eve.Car collected following friday.Definitely 5 star service and would highly recommend
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Neil David 6 years agoExcellent customer service, no pressure sales with Derek Farr providing a very clear explanation of the car and the whole buying process.I would agree with all of the reviews posted on here. They offered the price that I was looking for and from start to finish the whole by experience was a pleasure and I would have absolutely no hesitation in buying again or recommending them.Thank you so much.
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lee C 7 years agoFrom the start there were no pushy salespeople... we were left to view the cars with no pressure.When we asked for keys the sales executive,Derek,was very helpful but left us alone.It took 3 days in total to pick up the new car, we were happy with that.Great customer service..would recommend!
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Hans Moon 8 years agoJust bought my Nissan car yesterday, Derek was very honest and helpful. We wanted the car ASAP and he had managed to do all the paper work and service in a very short time. The price was competitive comparing to similar cars in the market. Will definitely recommend to friends and family. Thanks Derek.
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Mena Bassilious 7 years agoGood customer service and well priced car.We recently purchased a car from here and it was a pleasant experience. We saw an ad on autotrader and came to see the car from the other side of the country. Our salesman, Nad, made us feel at ease and had all the documents ready for us. He drove us a hard bargain but it was very reasonably priced to start of with. I've been driving the car now for a few weeks and can't fault it for a second hand car.
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dave dearlove 2 years ago5 stars and some, I couldn't go to view the car so the sale was done over the phone. Nadeem was more than helpful, he took dozens of photos of every part of the car to make sure I'm knew exactly what I was buying. Nothing was too much trouble. I would definitely recommend and would use again.
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Philip Thomas 7 years ago"Faultless, friendly and very helpful "After 12 years and 142k miles it was time to part with my Fiesta 1.4 diesel (bought new from PW Millar) Right time & right place.... I was interested in a 3yr old Polo they had available. They even brought it to my house to see if it would fit into my small car port - Im delighted to say it did and that I bought the car - so, no doubt about it, Im very happy... as you can tell from my 5 review, not just for my new car, but my old one as well...AND, I believe in telling it like it is.
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Jams Paynter 6 years agoOutstanding service from PW Miller. Bought a Ford Kuga ST line from Derek Farr. Can't fault the service Derek provided, very happy. Easiest process of buying a car I have experienced and I have bought a few. Very pleased with the Kuga St line and will definitely buy from PW Miller again. The car was immaculate, new tyres and full service. Derek even stayed open late for me to collect the car, they really do want to help. He even put a few quids worth of diesel in to make sure I got back to Swansea and offered to make new number plates for a private registration. Pay them a visit, it is well worth it.
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Zoe Jones Edited 7 years agoAbsolutely frustrated and disappointed. After believing the hype of the salesman that customer service was their priority, I have just witnessed the most unhelpful and abrupt service possible. After buying my car 4 weeks ago and explaining that I wanted to transfer my plate asap, I still have not received my log book. I have now been informed that they have only just sent it off as they send in batches. Great customer service not letting me know, NOT. My bad for being so trusting I guess.Thank you for your response. However you have missed the point. The salesman should have explained there would be a delay on you sending the documents at point of sale. Just common sense . DVLA were swift which was great.
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Aaron Giltinan 6 years agoMyself and my partner recently bought a used car from PW Millar. The service from the sales staff was excellent and professional throughout. The car needed a few things doing but this was all sorted by the garage on site before we collected the car. Our previous car was bought through Millars and was always reliable, never let us down. Hopeing this one will be just as good.
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Ian Weavers 3 years agoWe had a very smooth and easy purchase and part exchange with Millars. Nad who looked after us and was very efficient and easy to deal with. Felt like we had made a friend in Nad. Really pleased with the car. Let's hope this a start of a long relationship with buying our family cars from our local car dealership
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Andrew Woodman 5 years agoToday was my first visit as I normally go to the dealer in Cardiff. Im very impressed. Efficient, polite and COVID-19 secure. I will be back. I was particularly grateful to the man who disinfected my key fob before giving it back to me. He was absolutely brilliant and his customer service was second to none. I only wish all main dealers were this good!
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paul ford 6 years agoGreat customer service when buying a used car at PW Millar. Hassle free from the initial visit to picking up the car. A good range of vehicles and a price to match my budget. Thanks to Nadeem for making the process as smooth as possible. Would recommend PW Millar to anyone looking for good value for money and friendly service when buying a used car.
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Robert Lennard a year agoHighly recommended. Purchased a vehicle from distance. Dealt with Keith who was extremely professional and attentive throughout the whole process. Definitely a dealer with superb customer service.
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Jamie Coleman 2 years agoVery happy with my experience. Nad was very professional and friendly while allowing me and my father the freedom to explore the car. Car condition was excellent as described. Wouldn't hesitate to use them again.
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Dan McGrath a year agoCan't faualt the service from this company - as a long distance buyer - all my queries were answered promptly.Be advised to confirm that the vehicle you are buying has all the bells and whistles it says on the dealers description of the said car - my one and only lesson I learned the hard way.
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rob lawrence 7 years agoGreat service and selection of cars. Have bought 5 or 6 cars previously from P W Millar and never had any problems. Any minor issues were sorted out quickly and without fuss, one of the reasons I come back. Salesman Nad really helpful and relaxed so no pushy hard sales to contend with. Keep up the good work!
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Adrian Collins 6 years agoMy partner has bought a second car from this local garageNad was really helpful and nothing was too much trouble with lots of advice on trade in options.Great value and always keen to help, very keen prices and cars are always a cut above the mainstream garages stocks.Highly recommendedMay 2019
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Rhi Barron 3 years agoI highly recommend buying your vehicle from PW Millar. I bought my car from them over a month ago. Nad was so helpful and kept me informed every step of the way.I bought the car and they arranged the delivery of the vehicle. The process was fantastic. No stresses at all. Highly recommended using PW Millar for your next vehicle purchase!!
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Holly Tree 8 years agoI picked up my new (older) car from Millar's this week and I'm thrilled to bits. The car is perfect for me, within my budget and presented beautifully - totally hassle free purchase with accurate information presented throughout including when ready for collection. All the paperwork was ready for me when I arrived to collect, thank you Keith - great experience and would use them again . Happy lady driver .
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sharon beets 9 years agoJust bought a used car from P W Millar and what a simple, straightforward experience it was. Kelvin who dealt with my purchase was excellent. I have never found buying a car such an easy and pleasant experience. No messing about and couldn't do enough to help. Will definitely recommend them and return for future purchases.
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PRINCE OSEI-AKOWUAH 8 years agoI couldn't be more happier with the service I received from P W Millar. Their customer service is second to none and for the first time I bought a car with confidence and relief. The image I saw was what I took away on the day. Derek the customer service adviser was very professional right from the beginning to the end. I will highly recommend anything from this company.
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Paul Tarney 6 years agoVery easy experience buying a used car. We live locally and it was easy to pop up and test drive different engines from the same model of car we were interested in. We took a day or so to consider what we wanted to go for, without any kind of pressure selling. This would be my first choice when looking for another car the next time we are looking!
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rosie mcgregor 8 years agoI bought a Ford Fiesta on 03/12/17 and was very worried about buying a car unseen over the phone. I needn't have worried. Mike and Nad were both lovely and very helpful and more importantly the car was as described and when we got home my mechanic friend checked it over and said it was in superb condition and had been better prepared than any car that he'd seen purchased from a dealership for a long time. Buying this car was effortless. I thoroughly recommend PW Millar and will be back to purchase another car from them for my daughter in a couple of years.
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D C 6 years agoI travelled from Wakefield to buy my car after paying a deposit over the phone and was provided assurance that the the car would not be sold until I had viewed it. After travelling so far I was pleased to see the description of the car was accurate and I was able to take the car on a test drive unaccompanied . No pressure to sell and a good price so had an excellent customer experience from Mike at P W Millar.
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Lorraine Olds 8 years agoI bought a car from P W Millar. Kelvin was the salesman who dealt with me. He was so nice and helpful. I highly recommend people to buy cars from here. They left me to look at the car alone with my son, which is a big thing. Wasn't pressured at all. I will certainly go back there. Thank you Kelvin it was a pleasure and I absolutely love my car
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Carlos 7 years agoExcellent service overall. Hadnt bought a new car in a while and visited PW Millar - was impressed with sales man Derek who sold us our car. Very professional, not pushy and very accommodating. Very impressed over all and would highly recommend. Thanks Derek and to all the staff.
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Nick Hathaway 8 years agoWent in to PW Miller to look at used cars. Asked if I could take a look at one and the salesman Richard got me the keys. Took a look and decided I liked it. My salesman was Richard and I would highly recommend him. There was not pressure and he made the transaction so smooth and easy.It was a pleasure to do business with him and PW Miller.I would highly recommend this company.
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Ceri Morrison 6 years agoJust bought my first car here. It was a fantastic experience. Everything was so smooth. Nad and Elliston were fantastic. Friendly, professional and really went the extra mile to make sure I was happy with everything. If you are going to get a car, give yourself some peace of mind and try these guys. You wont be disappointed.
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Tony Evans 7 years agoI travelled from Billericay to do business with Nad at PW Millar to get the car I wanted (Orange Ford Kuga). I couldnt negotiate a discount, but the level of service that I received was excellent. The vehicle was described in further detail and with further pictures to allow me to decide whether to make the 200mile trip to see the vehicle. I wasn't disapointed. The price was very good compared to similar spec vehicles on sale, on Autotrader so I was pleased with my purchase. Warranty and Insurance included in the asking price (and no sneaky admin fees thwn in either). Well done guys.I recommended this company to a friend at work.
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Rhiannon Davies 5 years agoPoor customer service. Contacted the dealership to get some information regarding a vehicle and was told to put the questions in an email. I then contacted on email and waited 3 weeks for a reply which said sorry this car has now been reserved for collectionI feel if the service had been better and they took a genuine interest in helping with my quire I could have purchased the car already.
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Stewart McCarthy 4 years agoExtremely disappointed in the service received by this dealership. On viewing the vehicle I noticed the MOT expired the following month and asked if the car would be supplied with a new MOT which was agreed by the salesperson (DF). I was told they would need a few days to sort this which I understood and agreed and paid the deposit. On collecting the car 5 days later I was told the car passed MOT and the free health check didnt show up any other issues. I was told no paperwork for MOT was supplied as its all online now. Out of curiosity I checked online around a week later to find that the MOT had in fact not been done and I had been lied to. I emailed and called salesman multiple times and was ignored, even though hed be in regular contact until after Id paid in full for the car.Then I decided to call the sales manager and was told hes on a call and would get back to me, strangely enough I never got a call. Good job I have the initial phone calls recorded as Ive now opened up a case with trading standards, such a shame over a measly 40 MOT but lying in order to make a sale is always going to leave in a negative review.
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Jeff Moseley 5 years agoI have been going to PW MILLAR for my car servicing literally for a number of decades. In fact my car was serviced there only yesterday.The staff are always extremely professional, skilled and courteous. Whatever the problems I might present for remedy they go the extra mile to do all they can to resolve it. Another key factor is the use of a courtesy car which is essential as I live miles from the garage. You Might well get a cheaper price elsewhere for such work but I would still highly recommend them. 5 stars PW MILLAR!
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Nicholas Martin a year agoNad found me a car very quickly because he knew exactly what I needed and the whole transaction was quick and efficient. I am delighted with my new car.
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David English 7 years agoIve just bought a lovely used car from PW Miller. I dealt with Derek who was very easy to work with and everything was done over the phone. When I arrived all the paperwork was ready to sign and I was out in my new car in no time. Highly recommend PW Miller.
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Helen George 9 years agoNew Mercedes purchase -Fantastic service, from Keith Dye the Sales Executive and all of the team at PW Millar.The price was the most competitive I could find for a specific model that I had been looking for and the car is everything I could of hoped for - Very smooth hand over process both professional and personal touches made it an excellent purchasing experience - would highly recommend. Thank you!
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Steve Brewer 6 years agoBought a second hand Mercedes SLK from Derick at Barry P W Millar last Saturday. Had very good service and very pleased with my new purchase. The only thing that disappointed myself was that when Derick was giving me a run down of the controls on the car i then found out that it did not have a Mercedes handbook/service manual. Told that these were not present when the car came into them. Have now had to order one on E- bay at a cost of 77. Saying that I would like to thank P W Millar staff for there professional service provided.
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Ashleigh Thomas 8 years agoThe quickest and easiest car shopping experience EVER!As soon as we walked into the show room we were greeted immediately by polite gentlemen. I told them what I wanted and was shortly introduced to my perfect match. I was then offered to take it on a test drive, Keith kindly said I could also take the baby with us!Once I'd decided I wanted the car, Keith took over all of the paper work. Settlement figures were sorted within the morning along with all of the specifics. Just a few days later I was told I could come and pick up the new car. I dealt with Derek and Calvin who were both so helpful. Within half an hour, I traded in my old keys for my new ones and drove away one happy lady!I couldn't recommend PW Millers enough!!
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Janet Vincent a year agoExcellent experience. The car had a little mark on the paintwork.which was sorted for us. Brilliant little car and the staff pleasant and helpful.
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Ken Maes 7 years agoBought a Civic from these guys last weekend and I can honestly say I'm really chuffed. These guys are really helpful, very open and transparent about their business, and helped me through a great purchase. There was never any pressure and I was left alone for as long as I needed to review the car. Would deal with them again no problem.
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Bethan Eady Edited 5 years ago*UPDATE TO REVIEW*Great staff, great service, literally done everything they could for me. Just unfortunate about the car . The service staff especially couldn't have been a better help! Hopefully I can find something else at PW Millar ------------------------------------Concerning.I purchased a 2008 Golf with this place on Tuesday 3rd December. By Friday (yesterday) it was in your service shop because my engine management light was flashing. I had spark plugs replaced and a new coil fitted due to a cylinder misfiring.. Less than 24 hours later the flashing has happened again and now my EPC light came on and the car is losing power when accelerating..With your service shop only being open Monday to Friday and until 5pm its becoming increasingly frustrating for me to bring the car to you as I work. Frankly, I'd prefer to give the car back as two potentially major problems within less than a week of having it is very disconcerting.
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Peter Griffiths 7 years agoIts always quite stressful when buying a used car but have to be honest I got a 2015 Ford Focus with really low mileage at a great price. Few little niggles with the parcel shelf which was replaced with new and sunglasses holder that was a bit sticky but got given a brand new unit in case it failed in the future. Got an additional key sorted at no charge which can be a big expense these days. The car was well presented when I picked it up and Nad took the time to go through the operation. Got half a tank of petrol too which is a first for me on a used car. I have manufacturers warranty until March and plan to take out an extended warranty so hopefully any problems I can rely on P.W.Millar to give me good after sales service if I need it.
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emma dodds 7 years agoJust purchased a new car from PW Millar and I am very happy with the service provided. Derek Farr dealt with our purchase and he was extremely helpful and efficent cannot fault the service or the garage. From viewing to purchase to driving away was an ease 5 Star garage.
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Manish夫人 Adeshra a year agoFantastic customer service, Honest information about car condition. I 100% recommend, specially thanks to Keith Dye I appreciate your support.
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Frances Huish 3 years agoWent to have a look at cars was totally undecided on what we wonted due to us wanting more space for pram and children's car seats and not feel cramped. Nadeem come straight out and showed us around a few cars listened to all the thing we where looking for and let us try a few out by putting the seats and pram in and then we come back the seconed day to test drive and was happy with our choose. Nadeem give us all the information we needed and helped us from start to finish and drove our new car away the following week and was extremely happy with the service we got. Thank you
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Tara Farrell 8 years agoI bought a second hand car last week from PW Millars and the service was fantastic. Keith the salesman did a great job of getting me the best deal he could and making sure the car was just perfect for me. Highly recommend them.
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Philip Owen 6 years agoCan't fault the service here at all. Prices were very good and when I rang on Sunday afternoon dealt with Nad. He was very helpful and we were able to conclude a deal very quickly. The car has been exactly as described and the handover was thorough and professional. Would look here again in the future for a quality used car.
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tierna roblin 8 years agoI would highly recommend buying a vehicle from here, I have bought my last two cars from PW Millar and the service I have received has been fantastic. I can't thank Keith Dye enough for the service he has provided me, he made sure I had the easiest experience and the best deals he could offer. I have walked away both times feeling satistified with my overall experience.
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Alisha Murphy 8 years agoI was looking for my first car to help me learn to drive and particularly wanted a Ford Fiesta due to the positive reviews, attractive looks and reasonable running costs. I searched auto trader and saw the one with P W Millar in Barry which I was instantly drawn to, however due to location I thought I would go and see a couple of models in my local area. I was a bit disappointed with these as I felt they were over priced when compared to the one Millar offered which had the higher power output, higher trim level, reasonable mileage and the best colour, all at a more competitive price point.We made contact with Millar and paid a deposit for them to hold the car for us as they understood that being in Dorset we were unable to get up to them for a few days due to other commitments. This worked out well as it allowed them time to fully service, mot and prep the car for us. I arranged for my father to go up on the Friday night by train as we agreed he would test drive the car on the Saturday. On Saturday morning, Nad from Millars collected him from the hotel and took him to the showroom. They were very welcoming and knowledgeable about the car, its history and the full ford warranty which we opted for. The car was exactly as described and the deal was done, they even provided my father with a map for the return leg of the journey.This was customer service of a level rarely seen today and although I didn't meet them in person I would highly recommend the team at Millar's to anybody. Thoroughly enjoying learning in my new Fiesta, Thank you!
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Peter Hurst 4 years agoUnfortunately my daughters experience of buying a second hand car didnt end wellAfter the initial test drive all seemed well with a couple of issues highlighted.We agreed to buy the car subject to the items being done and full safety check and service.Car took a bit longer to get ready as brake parts were needed but that was no issue.On picking up the car it became increasingly obvious there was something wrong with the clutch and it wouldnt go into first gear .We phoned garage and they said bring car back and mechanic would look at it on Monday.After looking at car told nothing wrong with car and my daughter was probably trying to put car into reverse! She drives a car from the same manufacturer and knows how the gears work.No offer to repair car as " Nothing wrong" and given money back.Lost out on 1 months car tax and half a tank of petrol as car was empty on picking upThe car is now back advertised, presumably repaired, at 300 more than we purchased it for!
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Jenny Langley 7 years agoI recently part exchanged my car for another it was easy and fast! They gave me a fair deal and have been easy to contact and deal with throughout! Excellent service from Derek Farr. The fiesta I am purchasing is the best price I found within southwales/bristol
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Rupert montgomery Edited 3 years agoMy experience of Millars has been first class. Having had so called prestige models of a different make for a number of years where the showroom was a monument to style over substance - coffee machines and lots of chrome and glass - it was refreshing to do business with a company whose staff weren't consumed with pretensions and attitude. Their approach is down to earth but courteous nonetheless. I got a good deal on a new vehicle and a very minor issue was dealt with immediately by the service manager who wasn't hiding behind a desk like some of his counterparts in glitzy showrooms.Despite a positive first impression initially my experience with Millars has been nothing less than a disaster. An issue with the DPF kept reoccurring and the service department were unable remedy this. A final solution of a "software update" made no difference. In fact the stand in service manager told me there was nothing wrong with the vehicle and it didn't matter that the DPF warning kept reappearing as the vehicle remained drivable. All this on a new vehicle purchased from Millars less than two years ago. After their last attempt to solve the problem I was given some computer diagnostic printouts showing the DPF soot level was was at only 16.00% but 300 miles later the warning came on yet again. When I took this up again with staff I was brushed off and accused of being aggressive. It has to be said to be fair that the service manager has been consistently courteous. It came as no surprise to me to see recently that they had lost the Ford dealership.
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D1074 7 years agoJust completed purchase of a Ford Fiesta Active with Nad. Whole process was seamless with good communication throughout and no pressure at all. Plenty of coffee on offer and they even allowed my dog into the showroom! I travel past another main dealer to deal with PW Millar and have done for many years, I intend to continue! Well done folks.
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Nicholas Topley (Nick2960) Edited 5 days agoGreat service, incredibly helpful as always. Can not recommend highly enough. Credit to Barry. Been going there now for several years for MOT, service and advice on all our cars/vans. Gareth is brilliant and all staff very helpful. Superb service again and again and again. Without equal!
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Anne Adams 8 years agoOur experience at purchasing a car from here was very pleasant. There was no pressure selling and we were left to look around until we asked for advice. Derek Farr was very helpful and explained everything to us. Would definitely buy another car from here
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Elaine Simpson 8 years agoI picked up my car today and could not be more pleased with the service. I knew exactly what car I wanted having test driven the make/model near where I live, in Somerset. It was then simply a case of checking the market for the exact car I wanted to buy - that car was at P W Millar in Barry. Because of the distances involved the deal was done over the phone. Keith helped me throughout and was very flexible as it was not until last minute that I decided whether or not to part exchange my existing car. When collecting my car today I was greeted by a warm welcome from Keith and nothing was too much trouble for him; his priority was clearly to make sure I was happy with everything. I had a lovely drive back to Somerset (despite the rush hour traffic and rain) and I am very happy with my purchase. Thank you Keith & P W Millar.
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jeremy walker 8 years agoi have been using PW Millars for many years on a variety of vehicles for service, parts and sales and not just Fords - there's a huge selection of new and pre-owned cars for sale ( purchased my last car from them). they are efficient, knowledgeable, clean and tidy, with a visible workshop. Gareth is a very helpful service manager ,Leighton is a knowledgeable parts manger, and experienced technicians and fitters make for a great team and a pleasant experience, everyone is always helpful.- highly recommended
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Dan Johnson 8 years agoPurchased my Ford Kuga a few days ago. Car in brilliant condition. Salesmen very helpful with even a very friendly dog! Served personally by Mike who went above and beyond. Everything explained very well and purchased my car with all questions answered.One bad point I would have appreciated the usb port been checked and in full working order before purchase but have offered to sort it out, apart from that everything went as smooth as can be. Would visit there again. Cheers Mike.
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Matthew Garbett 4 years agoI recently bought an Audi A4 from P W Millar and found them very professional. I travelled from Bristol to part exchanged my car. I was a bit nervous that they would fine things wrong with my car. But it couldnt have been easier, just a straight swap as promised over the phone. I can recommend Nadeem to anyone looking for a new car. Thanks.
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Jean Short 4 years agoJust had my car delivered today seat alhambra,so pleased with it even better than I expected. It arrived before 10am impressive as I live in Sheffield. Would highly recommend from Mike who I dealt with on the phone to the delivery guy so friendly. Thanks guys.
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Mm Tt 2 years agoBought bmw 525d from them few months ago, 2 weeks later owning and driving vehicle i heard strange loose knocking noise from near my foot so for my peace of mind i booked it into Munich legends ( best bmw specialist in the uk!!!) to than find out front suspension brake reaction arm is soft perished, front suspension lower control arm shock absorber mounting is perished and tech also showed me under the vehicle and was a big puddle of oil (have proof of this) and they confirmed oil leak from the turbo. All from owning the vehicle for 2 weeks. So called finance company made them aware of the issue and that there has been a misrepresentation act 1967 and passed it over to the financial motor ombudsman to deal with. I have 2 quotes from 2 different garages confirming the damages and all garages mentioned that these damages were there before point of sale and been mis sold. There was damage to alloy wheels, rear bumper been sprayed with a cheap whsmith pen few light scratches all over and salesman said we do not touch body work we sell it as it is (fair enough) but instead of giving me a piece of paper showing me everything green and passed on health of vehicle please do actual checks before you shoot yourself in your own foot. I have spoken to many specialists and they have confirmed that these damages of suspension and oil damage was there before!! . A garage P W MILLAR has in house that supposedly checks vehicles over health checks etc etc, but when lifted the vehicle up could not see the clear puddle of oil in 2 different areas? My 10 year old can notice the puddle of oil. Also called up before and than after complaining and salesman knowing the registration and my name and the issues talking like not interested communicating with me what so ever and was rude and blunt. When asked who to speak to higher been told the director elliston and to email him. I email him straight away with my details to call me asap when free, no signs of a call or email!!! also my calls are recorded via call recording app too so i have enough evidence of the damage of the vehicle the communication via p w millar and full diagnostic health check on the vehicle. I will take this as further as i can. Ps. P w millar before you reply back to me with false information please do not waste yours or my time. Look forward to rejecting and returning the vehicle back to you guys. Funny how you communicate swiftly with me prior sale but after i seem to see another whole different p w millar.
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Helen Sugrue 7 years agoExcellent service, and a great car. We dealt with Derek and he really looked after us, made sure we were happy the whole way through and did his best to rectify any problems we felt we did have. Great salesman, thank you for all your help - it was much appreciated.
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Luke Sully 5 years agoGreat service when purchasing a new car from P W Millar. Nadeem was a true professional, helpful with clear communication. Highly recommend to friends and family and would certainly return in a couple of years for the next upgrade. Thanks again Nad, Sully family.
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Michael Bradley 5 years agoI bought a 2020 Mercedes A class with 1400 miles. Unfortunately I couldnt view it due to the lockdown in Wales but I was assured that the car was 100%. Like me you probably ask what could possibly be wrong with a car of that age with those miles. I collected the car at Bristol airport after quick visual inspection I headed off to the ferry at Cairnryan. When I got the car home I found a budget tyre fitted on one wheel. I also found damage to a wheel arch and the bonnet. Thankfully the dealer agreed to pay 113 to have it replaced. I have now had to pay to have the wheel arch and bonnet repaired. Turns out its probably not the first time the car has had a bit of paint work. Not really what youd expect of a car of this age. I find it very strange a dealership would miss all these faults. From what was initially a very pleasant and exciting purchase I have now been left feeling extremely deflated and disappointed after parting with nearly 22000. My advice to anyone purchasing a car at this dealership is please inspect the car yourself before buying
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Sharen clayton 5 years agoViewed a mini convertible at PW Millar , travelled 2 hours to see it and decided to buy it.When we went to pick it up , it had a scratch all down the one side reaching from wing to the door.I told the salesman that the scratch wasnt there when we test drove it and I had photos of the car to prove it.Despite this I was made to feel like a liar and told take the car or leave it, they buffed the scratch out a little but the manager/owner basically said there was no more that he was prepared to do, I was so disappointed and reduced to tears. Whilst waiting for the car to be buffed , some of the conversations heard in the showroom from the salesman were eye opening, discussions about selling a BMW with a buckled wheel as it would cost too much to replace, fobbing off customers on the phone about when cars would be ready and lying to one after a discussion on what he should say enforce he rang with other salesman.After a battle with the owner / manager he gave 30 petrol as I had set my heart on the car .Think twice before buying from here, and parting with your hard earned money , they have no idea how to treat a customer or make them want to recommend or return.
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catherine willis 6 years agoGreat service. Went to look at a used car , salesman- Nadeem ( Naz), was knowledgeable, helpful, and non pressuring. agreed to deal with the few minor niggles with the car , including a new tyre, and re service and mot the vehicle. I bought the car and arranged to collect in just 3 days and required picking up from train station to do so. All arranged without any issue. Naz explained all the new gadgets and set up of the car, even set up my phone to the system. I live some way - an hour and 1/2's drive from Barry and drove the car home. One small problem came to light on that drive home, beyond a point where I could turn around and go back- the tyre pressure sensor monitoring system activated. The next day was a Sunday but managed to get a tyre centre to look at it- it was the replaced tyre pressure sensor that was leaking, not the tyre. Turns out my car had been at the dealership for some time with little use so some parts have deteriorated over that time.I contacted the dealership on the Monday as didn't feel I should have to use my warranty for this as it went wrong on day of collection and was too far to go back for a 15 minute fix. The manager- Keith was very helpful and they agreed to refund the cost of the repair . So overall a great service and fixed the one small problem swiftly, without fuss and I can get on enjoying my new (to me) car.Unfortunately , as my car had been virtually stationary other small niggles like non functioning boot space interior lights not working have now become apparent.
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Georgia 7 years agoElliot was a great sales man, not pushy at all which is a good trade to have in the industry. Elliot helped me buy my first can, he explained everything in detail and everything I needed to know. He was very helpful, thank you also to Nadeem for being helpful when test driving and looking at the car. Great place, highly recommend.
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Kate Power 8 years agoBought a nissan qashqai from here after visiting many other places with pushy car salesmen. Not here. We were left to look ourselves,test drive alone and they didn't try to sell 'added extras'. All staff very friendly and Lyndon was great. Gareth in the garage was fantastic at his job and so polite and helpful. A very good experience. Definitely recommend.
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Aleksandrs Vinogradovs 5 years agowhile ordering a new car, everyone was polite, as soon as he signed the documents that the car received everyone as a substitute ... The car arrived incomplete, there was a dog that they would finish everything in 2 weeks for free when the spare parts arrived, as a result they had to run after them for 3 months. They said that they did not promise anything, but since I signed the documents, everything was fine. After 4 months, the wheel nut broke - this is not included in the warranty. And now, on any issue, they say that this is not a guarantee case and everything must be done for money. It turned out to be an excellent car - less than 6 months later there were more than 5 problems and everything had to be solved for money. Not when not ford and not when at this dealer
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amanda george 6 years agoGreat service, kept me informed about progress. Quick and easy deal. Very helpful including helping with arranging hotels, taxing car for me and lots of coffee. Made everything very easy as I am disabled and travelled from Isle of Wight for the car. Also good car and exactly as described. Thank you.
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Darren George 2 years agoSpot on service as always. Gareth from service is so helpful, any issue he sorts out whether its warranty or not, identifies issue to be rectified and advised me as soon as he could, Leighton in parts ordered my items (not in relation to service) efficiently and notified me of eta in a timely manner
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Courtney John 8 years agoHave been using this garage for years and always receive excellent service. My partner Mike brought our car in recently for some help fitting isofix and Gareth did it for us no problem. Thanks again.
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James Sage 5 years agoI always went to fordthorne cardiff for services and repairs. My vehicle broke down and the AA recovered my vehicle to PW millars. As I always used Fordthorne, I was a bit apprehensive to have another garage deal with my car but I had nothing to worry about. From the first contact I had with Gareth at PW Millar till the time my car was repaired and ready for collection I was really happy. They were polite and kept me informed of the progress. I would recommend this garage and will always use them in the future.
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Stephen Lummis 7 years agoGreat service during my purchase. Given plenty of time to look the vehicle over with no pressure and all the staff were friendly & knowledgeable. Derek made the whole process easy. Would definitely recommend PWM.
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Chris 7 years agoI took my son's Fiesta 1.0 Eco Boost to PW Millar this morning as someone managed to damage his wing mirror over the weekend. I met with Gareth in the Service dept who came out to look at the car. I had already priced a replacement mirror and inc labour it would cost 320.00Gareth had a look at the mirror and examined it carefully. He then disappeared and came back with a glue gun. He glued a small crack and put the mirror back together. The glass hadn't been broken luckily and Gareth managed to repair the mirror body and it's as good as new now! No charge either! Thank you Gareth for a brilliant repair job and needless to say, my son will continue to use the services of PW Millar in future! Brilliant, speedy service. Fantastic! Thank you.
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Paul Woodbridge 7 months agoDealing with Nad was a great experience and no nonsense, vehicle price and condition excellent and so helpful.
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jason F 7 years agoI have been trying to engage with Keith and Mike to purchase a used car and they are just not interested in selling cars. I explained I would have purchased the car I am interested in this week and still no urgency. The owner of the dealership needs to take a good look at their sales staff and their sloppy attitude towards selling cars. Even though I want the car I just cannot hand over money to people that just dont give a damn about doing their job. Would be worth looking up what a salesman actually does boys and you might just sell some cars. Very very poor!
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Khaled Ullah 2 years agoIncredible service by Nadeem. Very knowledgeable and answered all our questions. He's an absolute credit to the company, very professional and provided us with all the information we needed in making our decision to purchase a vehicle.Thank You
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David Gartland 7 years agoPurchased 16 month old Focus. Salesman was very helpful & well informed. Very relaxed sales, no pushing to make a deal as I've experienced in other places. Huge selection of cars on display but I'd already shortlisted my selection via their website.
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Steven Jennings 4 years agoI purchased my Audi A8 from P.W.Millar. Buying anything during 'lockdown' is difficult but purchasing a car magnifies that.I was impressed with the communications at every step. They answered every question (some they had to go and research) and went and took additional photos and found the one stone chip on the car.I did a p/ex with some hard but fair bargaining.Their assistance in purchasing with free drive away insurance / gap insurance and setting up the DVLA road tax made this purchase a pleasure.Accordingly I give them a top rating.
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mark atkinson Edited 5 years agoI saw a car on the Internet. Rang to discuss with a salesman. He took my details and then didn't ring me back. I had to ring on 3 separate occasions to establish what was happening regarding the car. Only to be informed that all of a sudden it was no longer regarded as being 'good enough for retail stock'. This is despite the car being for sale, description, pictures everything.You can imagine what has actually happened, they probably sold the car to someone without any regard to my enquiry.I emailed the manager to ask for an explanation, absolutely no reply.A total waste of time. Watch out if you're looking to buy from this dealership.
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Helen Liveley 8 years agoVery helpful and unpressurised service, we drove all the way from Cornwall as they had exactly the car we wanted, Nadeem our sales advisor pulled out all the stops so the car was available to drive away the same day. We are delighted with are purchase and very competitively priced.
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mark davies 9 years agoTop job p w Millar.Not the 1st car I've bought from this garage and won't be the last.I know you would not normally look to a Ford dealership to purchase a nearly new Mercedes but these guys have a great selection.10/10 to the sales manager Keith.
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Helen Barker 3 years agoExcellent service from Nad at P W Millar, he was extremely helpful and just a pleasure to meet. We're so happy with our new car, we couldn't have asked for better service!
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chris matthews 3 years agoMy experience. Engine light on at test drive not fixed when picked new car up. Given a rubbish 15 plate corsa. Boss can't add up refundgive me 8k more then should of. Would I recommend 50/50 see what you think. Not all there cars can be bad. Ps no need to reply to this review ta
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Ian Bailey 6 years agoSo happy with my new Mobility car. I ordered a Ford Kuga STline with Nadeem. I new there would be a wait for it to be built and shipped. Nadeem was fantastic, kept me updated constantly. Lots of free coffee too. The overall experience was fabulous. I will definitely be ordering my next car from P.W.Millar. Thank you.
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Jennifer Ford 9 years agoP W Millar have been my garage of choice for repairs, service and MOT for over fifteen years. Whilst on holiday in Yorkshire last week, my car developed a series of electrical faults the source of which Green Flag were unable to identify. I was advised the car was safe to drive, but I should book it into my local garage ready for my return. I duly phoned Millars where to my surprise and delight Leighton was not only able to diagnose the problem but told me how to fix it myself. It took less than two minutes! Thanks again for the fantastic service!
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Elaine Harris 6 years agoMy 2nd car purchase at PW Millar Barry just done! Yay! Thankyou so much especially to Derek, who has seen me through my trauma over the last couple of months. Hugely informative, helpful, patient and supportive. Would not trust anyone or go anywhere else, know I'm buying a reputable and reliable vehicle, with great after sale support.Thanks guys.Elaine Harris
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Deb Art 8 years agoJust purchased my new (3 year old) car from Millars. Pleased to find it had been fully serviced and the rear bumper had been resprayed rather than just touched up, as there were a couple of scratches.Would definitely recommend.
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Mundher Yousif 4 years agoProfessional dealership I purchased my Vauxhall Mokka from them. I contacted them to make sure the car on the marketing and they confirmed that.Take a look at the car very satisfied left it for MOT AND WASH they call me later your car is ready to collect sir.Thanks all for this service would recommend to all my friends
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Tim Hollingsworth 9 years agoIf you are buying a car from this outfit be very careful.A week ago I left a deposit on a 2014 car that was advertised as excellent condition for my daughters boyfriend by phone that was advertised on Autotrader . Very low mileage and very keenly priced against the others on Autotrader for 9000.I was told by the salesman yesterday Friday afternoon that there were 2 stone chips on the bonnet and a very small scuff on the rear bumper .He told me the car was in the valet shop the stone chips had been filled and the scuff had been buffed out and the car was now perfect.My daughter her boyfriend and myself got up at 5.45am today and travelled 220 miles to pick up the car , the journey took nearly 4 hours.The salesman brought the car round to the front for us to inspect . At first glance from a distance it looked great .I have bought many cars in my time from all over the country and imo this was the furthest description from reality I have seen.With a car a couple of years old you expect the odd scratch and that would have been fine.I went straight back in and got my 500 deposit back , the salesman said he would walk round the car with me and talk it through , I declined that as it would not change the condition of the car .So another 4 hour 220 mile journey back home with 70.00 in diesel used and all for nothing .Make your own mind up if you want to do business with tthem.
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Gill Kemp 5 years agoReally good friendly service, bought my car without having seen it first but it was exactly as described when I went to collect it. The garage was very helpful and sorted out road tax for me in advance. Much appreciated and the car is fab
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Jeff Caddick 5 years agoDrove to Millar from Bristol to view a Hyundai Tucson arrived today around 9.30 am and asked to speak to Mike who I had spoken to the day before, he was well engrossed in the laptop on his desk and when he was ready he spoke to me he got the keys to the car and told me to go and look at the car which I did. I went back into the showroom and approached his desk again having to wait until he was ready. I explained that I wanted to part exchange my car and he asked me a few questions which I answered he then went and spoke to someone on the phone when he came back he made me an offer for my car that was well below the trade price for my car which I questioned there was the typical answer our car is probably the cheapest car in the country and I got the feeling that if you dont like it you can leave.Now heres the thing every transaction is open to discussion if its not why on your website have you got the option to make us an offer because of his if you dont like it or go attitude I left,oh and before I finish I asked if there was two keys for the car there was no attempt to check and I got the answer that it might be in a file, also for a Ford dealer is it really correct that salesmen are dressed in jeans and trainers,if they are is it really showing the public how professional you are as a company and by the way I went to a dealer that treated me courteously and spent 20,000,also I overheard a conversation between another salesman and a customer who was enquiring about a BMW he had apparently enquired about and he was apparently promised a call back which did not happen and the car he was interested in had been sold the excuses were solid gold like oh that shouldnt have happened I think you need to sort your salesmen out and tell them to give the customer a little more attention I hope that this review gives you food for thought.
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Daniel Evans 8 years agoRecently bought a new fiesta zetec, the price was the best I could find around the local ford dealerships. The service I received was exceptional from Derek. Couldn't do enough for me and I would highly recommend. Thanks again, Dan.
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Alan Robinson 6 years agoHaving purchased vehicles from the so called big boys like Car shop etc, I thought Id go local for my next car, contacted P W Millar made an appointment with mike , what a pleasure to deal with someone who wasnt pushing you with a sale, a deal was done ! Nothing to much trouble for him, would highly recommend this dealership. Alan Robinson
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Rhodri Cottle (Rhod) 8 years agoI am absolutely delighted with P W Millar, not only is my new car fantastic, but the level of customer service from Nad was simply outstanding! I highly recommend P W Millar to anyone looking for a good deal on a new car. A massive thanks for everything!
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Sian Pond a year agoGreat service and great new car. Nadeem was extremely helpful and gave us all the information we needed to purchase the car. Would recommend.
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Paul T 7 years agoPurchased a new Ford Kuga from Mike at P.W Millers, I have to say these guys are great, both mike and Nad were very helpful and couldn't do enough for us and made the purchase very easy. I would definitely recommend this company for buying a car and will defiantly be back to buy another.
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Stephen Blackley 5 years agoWent to collect a car from pw millar in barry. Was greeted by extreamly friendly staff, the service was to a very high standard and the process was very quick and hassle free. A personal thank you for Nad who helped me choose the correct car for me and run me through everything on collection. Will definately be using them in the future :)
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Imran Abdul Kadeer 5 years agoFully satisfied with this dealership. Great people offering 5 star customer service. Would 100% recommend for anyone whos looking to buy from this dealer. Operating at very low margins to give great value on cars.Thanks NAD very professional LAD!!
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Peter Alegeh 7 years agoExcellent customer service. Derek was very good and knowledgeable about the car I wanted and answered all my questions politely. They kindly picked me up from Barry train station as well.I highly recommend this company to everyone for a stress free car purchase.
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Nicholas Poole 6 years agoJust picked up a new Ford Ecosport (19reg). Nad was very helpful as we live in Somerset nothing was too much trouble for him . Found the prefect car which we pick up within 4 weeks of ordering. Great service
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Amanda Fenn 5 years agoFantastic coustmer service. Very Impressed with all the work they did to our car. Drives like a new car. Would not use anyone else. Will be taking my car there from now on. Gareth Steer was very polite and helpful. I would recommend Pw Miller 100 percent.
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colin lewis 8 years agoMany thanks, Gareth, Geoff, and Layton. The car went in for new clutch yesterday, scheduled for completion by tomorrow afternoon. But the job was done over a day early. Excellent and friendly service, as I have come to expect during the past five or six years you have been looking after our car.
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Ryan Hughes 5 years agoHad excellent service by every member of the team I dealt with. Salesman was very welcoming and helped me with all questions I had, I would highly recommend this company to anyone! Best dealership I have ever dealt with and they really looked after me!
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Sarah Tutssel-buse 6 years agoafter choosing a car Nadeem helped from start to finish. There was no pressure, everything was smoothly organised and he made collecting the car easy and stress free. Communication was very good and when I did have a slight issue a few days after I had collected the car both Nadeem and every person at their service centre did everything to rectify the problem immediately. Fantastic service all round and have already recommended to a few people.
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Tracy Purnell 5 years agoOur local garage which we use every year for both car MOT's for the past 8 years as well as for any and all repairs we have had to get done. Gareth and the team are unfailingly friendly, informative, super quick, and most of all they keep us informed at every stage and offering different options for any parts required. We highly recommend them. Rob & Tracy
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Mike Tully 7 years agoSpent the last month looking for a Nissan Qashquai so been to a few garages. Found one of interest at Millar's. It was not just the price but the services as well. Nad looked after me very well, not pushy and helped with my "shopping list" of requirements. Overall good service, good price, helpful and did what it said on the tin. Would recommend and intend to go back for servicing in the future.
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David Rowden 6 years agoTop drawer service from P W Millar and from Nadeem in particular - made the whole experience a pleasure. The car is absolutely spot on and i can have no complaints. Nadeem made the sale easy and hassle free, he was very relaxed but professional. No hidden costs or pressure to spend any extra money. Would recommend buying a car from P W Millar any time.
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Desson Au-Yeung 5 months agoNad was great, very friendly and answered all my questions
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John Harris Edited 9 months agoI have using P W Millar's for new fords, services, tyres and spare parts for over 15 years. In all that time,I have always been treated as a valued customer. If I have say a puncture for example, I am usually fitted in the same day and overall Millar's staff have always gone the extra mile for me.
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Mei Wong 4 years agoNadeem was informative, experienced and friendly when he sold us our car. 3 months warrenty, serviced and an updated MOT. Couldn't ask for a more better and reliable car shopping experience. Thank you.
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Adrian 7 years agoExcellent service from PW Millar. Derek Farr went through everything and answered all our questions and kept us up to date with when the car would be ready. The sales process wasn't pushy and I have come away very happy. Many thanks
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Kel Ochos 7 years agoFantastic dealership, excellent pre and post sales. I travelled in from London to purchase a Fiat 500L and was picked up from the train station by the salesman Nadeem. Car was great at first sight and sweet on the drive back to London from Barry. Highly recommended
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Bash Atalla 2 years agoNadeem was a true gentleman and an honest human being, it was a pleasure to deal with him with my purchase in August. I wish app car salesmen are like him. He is a credit to the team
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Alan Robertson 2 years agoFirst class honest service from Nadeem. Came down from Falkirk in Scotland to buy my car and it was easy and straightforward. Many thanks to Nad and his team.
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Robert Quick 9 years agoJust bought a brand new ford Kuga from kelvin and what a fantastic trouble free experience. We were kept fully informed throughout the entire process and we will definitely be returning when it's time to change. Highly recommended
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chris brown 8 years agoI'd spent quite a while looking around for the car i wanted and had been to a number of garages. Most were only interested in pushing the vehicles they wanted to sell me. Stumbled across a car online at PW Millars and it looked a cracking vehicle. Popped down to have a look and had all the time I wanted with the vehicle, without the pushy sales pitch. After a little to-ing and fro-ing agreed on the price and picked the vehicle up 3 days later.Thanks to all who I dealt with. Did yourselves proud!
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Stacey Kerrell 8 years agoVery impressed by the service I received during my recent visit...Gareth was especially helpful! After taking my car to 3 garages previously, I had given up hope of anyone identifying the fault with my car but these guys done exactly that within half an hour! Will definitely be back for all my servicing needs in the future. Thank you
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Mark Pearce 8 years agoTook delivery of a used Qashqai this week. We had a great deal from Derek who made the process really easy. Everything that was promised was delivered exactly on time, and it was a really smooth buying experience. Would definitely recommend
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Unify Brand Partnerships 6 years agoI bought a New Car from PW MillerNad and the Team were extremely helpful through the whole process.Always willing to help.Great Sales Representative , Great Solution , Service and TeamDominic
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Rach M 9 years agoJust traded in my old Citroen C3 for a newer used one. Great service from Derek Farr, the whole process was very straight forward. Good price for a quality car which was just what I was looking for, and no hassle or hard sell! Thanks.
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Jacob Lewis 8 years agoBought my first car on finance from here after a lot of research was a little worried about coming over 100 miles to get the car in case I got mucked around. I couldn't have been more wrong they were awesome from the start and I haven't a bad word to say about them may have to come back for another car in 5 years 10/10 will deffinetly come here again even though I live in Devon ps thanks for everything love my new car :)
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Jake Morris 6 years agoExcellent garage, very pleasant facilities with some lovely motors in a brilliant location. The views are lovely and they have some lovely motors also. We dealt with Derek who made the whole process easy and enjoyable, very happy customer!
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Thomas Williams a year agoReally good dealership. Nad was very helpful and kept me up to date with the preparation of my vehicle. Would highly recommend!
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Naomi Campbell a year agoFantastic service from all at PW Millar Barry, big thank you to Nadeem for helping me choose my first car, couldnt have asked for a more welcoming friendly experience.
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Linda Nash Edited 8 years agoI have used Millars for my car servicing and MOT's for well over 10 years now and have always found them extremely helpful. I have recently had a problem with my automatic transmission and they are doing their utmost to sort it out for me. In particular Gareth got the car up and running for me to do some important voluntary work for which I was very grateful. Many thanks.
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Welshman on a motorbike 8 years agoI drive a cab so visit Millars three or four times a year due to my high mileage. Gareth on service and Leighton on parts are brilliant. Nothing is too much trouble for them to help me. I won't take my car anywhere else.
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Sophie Ellen 4 years agoEverything is done with such efficiency here! I always trust the guys to sort any issues big or small and keep me posted on the progress in the meantime. Gareth is always easy to talk to and happy to help, plus explains things in a way that means I understand exactly what Im paying for. 10/10 customer service!
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Andy Wootton 7 years agoReserved what looked like a truly stunning E class cabriolet over the phone after seeing it on the web. Mike arranged for everything to be done in regard to service and associated paperwork. Travelled from North Wales to see it in the flesh and was not disappointed at all. Lush as we say in Wales ! Thanks to all the attentive staff at PW Millar on the day of collection. The 150 + mile drive home was a breeze and I'm still smiling as I write this.
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Maxine Downing 8 years agoHaving seen a car that i felt would suit me online i enquired by phone if it was still available spoke and dealt with a decent man called keith who made my whole buying experiance 5star from start to finish as i was in the midlands within 3 days the car was given a full M.O.T. A full service and ready to drive away and dealt with all my paperwork efficiently and professionally...it was suggested i take out a ford 12 month warrenty which i did as felt it was worth all the money as i was buying a used car and taking it back home ......so glad i did as after 4 weeks i had a issue and being miles and miles away from them i was able to take just 2 miles away to the main peugeot dealer to be rectified and it couldnt have run smoother with P.W.MILLAR liaising with then throughout the whole procedure when maybe you might be expected a brush off being so far away .....Great people ..Great car....and fantastic customer service/Aftercare ...would highly reccomend to anyone who might be thinking of buying a car who might not live locally to this garage as from my experiance it felt like they were my local dealer even when im 250 miles away .....already reccomended them to my sister whos thinking of upgrading her ford focus to a ford galaxy ...i wouldnt use anyone else now....1 very happy bunny...cheers all ..from keith in sales right the way through to Gary and Elliston in servicing who were spot on with the aftercare...
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Sarah 7 years agoIncredibly pleased with the very quick and efficient service I received from P W Millar. Derek couldnt have made buying a new car easier. We would definitely use them again.
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paul clarke a year agoBuying a car is a minefield Been using Millers for 20 years still reliable, trustworthy car dealership another satisfied customer happy with my new purchase
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S M 8 years agoPurchase wasnt too bad but they don't seem capable of making an outgoing call from either sales or service dept. Promised numerous calls, got none.Warranty isn't worth the paper its written on.Seriously avoid getting them to fit parking sensors, you get no warranty, no instructions and a really, really poor product which only occassionally works.Won't return
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Timothy Broadhurst Edited 5 months agoBrilliant customer service and complete satisfaction with the work undertaken. I have no hesitation in recommending P W Millar to anyone looking to have a car maintained well and properly!
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helen warren 8 years agoWow wow and then again wow!!!!!Picked up my 2nd SLK in 2 years from Keith this afternoon.Amazing service, great prices PW Millar as a dealership are awesome but i have to say the jewel in their crown without a doubt is Keith their sales manager.hes courteous charming polite funny a perfect gentleman and oh so efficient. what score would i give him out of 10. well that's hard because ide score him totally 12 out of 10.one very happy lady driving back to Carmarthen from Barry.Everyone no matter how far you have you have to travel please please go to PW Millar.I saved 10,000 on both of my SLK's from this great guy compared to purchasing from a Merc dealer. save yourself loads of money and visit this dealership but ask for KEITH!!!!awesome thank you.
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Alan Wadey 7 years agoGreat selection of cars and very competitive prices. Smooth transaction reflecting the excellent customer service always provided. Probably our 10th car from PW Millar.
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Terence Rowles 8 years agoPurchased my S-Max here. Excellent service with good pricing and they sorted everything I needed before collecting. Kelvin even managed to keep the kids happy while we found the best deal.
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Mike Rees 9 months agoCar, i wanted at the right price. Good part exchange price. Overall very happy with the service.
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Harley Owen 2 years agoAbsolutely amazing customer service, Keith is such a lovely man, nothing is too much trouble. Simple straight forward purchase of the vehicle we wanted. Would highly recommend. Thank you very much guys !
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TN Arasiyal 2026 6 years agoBought a used Ford Kuga from Nadeem at P.W.Millers a month ago. Nad was friendly, professional and make sure customer was happy with everything. Made the purchase very easy and professional, give yourself some peace of mind. Highly recommended PW Miller and will definitely be back to buy another.
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Amanda Creed 9 years agoI came into test drive a new car both before and after my test drive, I dealt with Derek.I can honestly say he was just lovely. I'm very passionate about customer service and the customer service from Pw millar was fantastic.
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Mike Shiel 4 years agoI recently bought a car from PW Millar through click and collect and found it a very easy process. Nad was accommodating and made the process seamless. Very satisfied with the car and the service.
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Melissa Hatherall 7 years agoCouldnt be happier with the Motorbility service and advice given. Nad took care of everything for my 71 year old mother and set her mind at ease. Car arrived quicker than expected. Everything was fully explained. Great experience. Will use again for next car. Thank you Nad and P W Millar.
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Faye Bailey 7 years ago1st time buying a car from P W Millar and I would definitely recommend them. They were very helpful throughout the transaction and because I was without a car due to being let down by Trade Centre Wales, they rushed the transaction through for me.
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Jean Algergreen 7 years agoThank Nad for your help in purchasing my car from P W Millar. Helpful and no fuss - this was a pleasant experience as I dont often buy a new (used) car! Well worth coming up from Taunton!
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Danielle Lloyd 8 years agoFantastic customer service from Derek Farr. First time customer, got a fantastic deal on a fantastic car. Will definitely be back for my next car. Recommend this dealership 100%. Very happy customer.
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Nathan Evans 8 years ago*****Excellent service!! *****Recently took my car here for a recalled part where I dealt with Gareth who was extremely helpful, polite and friendly. The job was done instantly, very impressed!! Any motoring issues or queries then this is the place to go! Highly recommend. Thanks
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rob rob 7 years agoI have been taking my own and my wife's car to Millars for 5 years now for MOT's and repairs. The team couldn't be more helpful and friendly. I know as much about the working parts of the car as I know about nuclear physics, but the staff always take the time to explain what is wrong and I can trust them to always give me a fair price. Cheers lads!
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Michelle Gibbs 5 years agoI bought a vehicle from PW Millar, the DPF filter was full, two pistons were leaking fuel in the the engine was supposed to of been serviced the oil was black and like water, the turbo hose had a split in it, the director refused to do anything and tells lies. Stay clear of this garage, call themselves a ford dealer, do not trust them as they have 0 integrity and hide behind the ford brand.
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Clive Smith 5 years agoPurchased a car here last week. The car itself is first class and the care, attention to detail and professional advice given to us by Nad was excellent. Very pleased.
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Tracey Smith 6 years agoEasy to find, very friendly staff. Derek was very knowledgable and helpful. It made the whole process of buying my car very easy.Would recommend and would use them again.
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Thomas David 9 years agoSpent nearly 11,000 with them on a Fiesta Zetec S, repairs that were promised at the time of purchase on a 9 month old car were not done and then when they were done they were carried out to a very poor standard. Definitely wouldn't buy a car off them again, avoid if possible!
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Sophie Harris 8 years agoBought some wiper blades from Leighton in the parts department, very helpful and he put them on my car for me. Nice to see polite and helpful staff, thank you for the great customer service.
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Craig Downes 8 years agoWe viewed the wide selection of cars online and visited to see them in person. Great no pressure help and advice was given, the car was serviced and detailed before we picked it up and a quick turn around from agreeing to buy and pick up. Just what we needed!
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Mr Blue Edited 5 years agoI can highly recommend this dealership. Purchased a car last year, the salesman was down to earth and v.helpful. He kept in regular contact and made the whole process as easy and pleasant as possible.
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Scott Burton 7 years agoSo angry! Contacted this dealer through the Autotrader (yesterday Sunday) and a gent rang me to discuss my part-ex. The figure he gave me was low and he said hed speak to his sales manager this morning (Monday) and get back to me, as I was seriously interested in the car but traveling a long way. Waited all day today and heard nothing so Ive just rung them and a salesman found my paperwork and told me the gent I spoke to isnt in today! He went through all of the questions Id already answered yesterday and gave me the same valuation as yesterday. I explained what the salesman yesterday had said and why I was ringing. You know what, buy a car from somewhere that does what they say theyre going to do, rather than this bunch of clowns! Ill take my business elsewhere!
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Rob Matthews 5 years agoI Bought a seconf hand Audi TT a month ago from PW Millar and Nad in particular. Great service - courteous and efficient, couldn't ask for more.Thoroughly pleasedRob Matthews
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Christopher Jones 7 years agoQuite simply the worst sales experience ever. We turned up with two cars in mind and money in the bank. The salesman couldn't have come across more less interested. We left unimpressed and went to a car supermarket and completed a sale in an hour having received excellent customer service.
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Bryn Thomas a year agoGreat service provided by P. W. Millar in Barry, especially by Derek Farr. I was kept updated through the whole process of the purchase and everything was completed quick and easy.
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james garland 7 years agoRecently bought a Ford Focus from pw Miller and its safe to say pw Miller is one of the best Ford garages in wales. Everything from the initial viewing of the car all the way until the collection I was definitely in good hands the whole prosess went very smoothly. I would highly recommend pw Miller to anyone looking to buy a brand new or used ford.
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Keith Jones 8 years agoLooking to change my car I saw on line PW Millar of Barry. Called in, seen the salesman (Kelvin),took the car out for a test drive,really liked it and agreed to buy it. No heavy sales pitch just very friendly and professional right from the start.I would recommened to anyone looking to buy a new or used vehicle to go to PW Millar.
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Tim Carter a year agoA straight forward experience. A good deal on the new car and part exchange on the old car. It all made sense and was hassle free.
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Adam Knowles 2 years agoBought a lively VW Sharan and it is a beauty, as per details provided on their website. Staff where great from start to finish. Thank you. Would certainly recommend them .
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HF 2 years agoThe whole experience was really special. Nad was very helpful and informative, I got my new ioniq very pleased with it, all paperwork was completed and I really recommend this dealer.
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Adam Hayes 8 years agoi have used the service department here many times and it has always been first class. All work done to a high standard, and always kept informed of progress and work complete via Gareth in the service department. Many Thanks to Gareth & the team :-)
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Nicola Williams 7 years agoSearched around for a new fiesta and PW Millars were by far the best on price. Went to the show room and was greeted by a lovely welcoming bunch! Will definatley be going back and recommending these. Thank you PW for making me feel at ease and having a great deal.
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S â??Saffyâ? Safdar 8 years agoHad a great experience purchasing my new car from P W Millar. I am from Preston but my salesman Nad made everything super easy and simple and I am happy with my purchase. Definitely recommend P W Millar.
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Chris Hall 5 years agoI called PW MIllar and spoke to Gareth to discuss issues with my vehicle, he was very informative. Very pleased with the service I received from PW Millar and will definitely use them again.
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Mervyn Silcocks a year agoCrazy couple of weeks down PW Millar ,Bought one Car off Derek ,All went Smoothly , Two weeks Later back down there ,Wife didn't like the car , Nothing wrong with it ,So then Elliston Steps in to arrange a Buy back for another one ,On going down ,the Wife changed her mind for another ,He was absolutely amazing no bother to change all the paperwork ,Get the new car ready ,A true professional , And beautiful M sport BMW ,,, Excellent Garage Highly recommend
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mike shepherd a year agoNad was very helpful if he promised to do something he did itAll in all a very good experience buying my Skoda Kodiaq
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Jacqueline dymock 7 years agoCant rate this car sales company enough. Excellent service and delivered my car back to me. Fully valeted highly recommended. Looking forward to my next purchase. Many thanks
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V K 7 years agoRecently travelled from london and purchased a Volvo from this dealership and was served by Derek who was accommodating and helpful. Minor issue which was resolved rapidly by Leighton and Derek. Great service.
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Neil Donald 7 years agoGreat garage to deal with. Good price and service. The car was just as Derek described it for me. Would recommend this garage for your next car. I traveled a long way to pick it up and was not disappointed.
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Annette Fletcher 7 years agoANNETTE. Just picked up my New car amazing service you get at P W millar. We have been goingThere for long time ,they all do a very good job. Good range of cars to choose from. Thank you
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Jess Mitchell 6 years agoLovely friendly staff at PW Millar. Gareth was so helpful and made sure to he kept me informed during my cars repair. I can't thank him enough! Really lovely guy :D
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Arthur Reilly 8 years agoJust purchased a Bmw 318. The service was both professional & friendly (Nadeem). The car was well presented & serviced ( new oil & filter) .I would recommend Millars to any potential car buyer.
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Bob Graham a year agoGreat place to buy a used car. No drama. Everything they said would happen, did. Thanks Rhys
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Peter Kennedy 9 years agoMy wife, son, Daughter and I are all repeat customers. Probably bought a dozen plus cars over the years. Excellent customer care, especially aftercare. Professional sales staff. We will be buying here again.
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Katie 8 years agoPurchased my first car from PW Miller,amazing customer service from Derek Farr who made everything so easy and simple. Such a lovely guy and would definitely recommend this place to anyone!!
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David Griffiths 8 years agoDealt with Kelvin, and I've never dealt with a more honest and helpful dealer. Made the whole transaction smooth and stress free. Definitely be recommending to friends and families!
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David Oshisanya 5 years agoWould Highly recommend for anyone to go to this dealership. The sales executive that dealt with my Volkswagen Golf was very helpful and down to Earth, everything was dealt with very efficiently as well. Great customer service too.
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Justin Doran 4 years agoThoroughly pleasant experience at PW Millar. Good selection of used cars on offer. straightforward part exchange, very friendly and professional service. Thanks
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Charlotte Rendell 7 years agoAmazing company brilliant service Derek was fantastic with helping my find the perfect car for my family and within my budget! Highly recommend will be using them again!
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Stephen Locke a year agoI had van delivered ,never saw it nad told me good and bad bits , very honest description .So far nothing to complain about delivery guys were great .Well done p w miller .not disappointed at all .van arrived very clean
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Alex Evans 8 years agoHave been looking for a bmw 1 series for 6 months and came across one here, car is perfect and great value for money, great service from Derek and very helpful, purchase was quick and easy, really looking forward to getting my car on Monday!
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Paul Duggan 7 years agoExcellent service, and a great car. We dealt with Mike and he really looked after us, made sure we were happy the whole way through and understood everything involved. Really appreciate his help, thanks!!
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Ashley Sargent 8 years agoReally happy with my new car. Bought a used Ford focus from Richard, the service was excellent and I believe I had an amazing deal. Highly recommended thankyou so much PW Millar
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Andrew Smerdon a year agoI would happily recommend P W Millar as a used car dealerKeith Dye made the process of buying a car as painless as possible and was very helpful at every step
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Stuart Bosley 2 years agoNad was brilliant - Very Helpful - I bought my wife an ex-mobility car last Saturday & it was just as he said it would be - ImmaculateDespite a 10 hour day (door to Door) to go and collect - Well worth it - Very happy with our purchase - I will for sure contact the team at P W Millar if and when we want to look at a nearly new replacement car in the future - Oh at the View from the Carpark was Great too :-)
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Em Belby 6 years agoI had lovely service. Everything was explained in detail to me before I purchased my car. Very polite and I am happy to say I would defiantly recommend PW Millars
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Dawn Watkins 6 years agoReally happy with all the help and service I had off Derek and the team! Would Defently recommend using them they are very helpful and I'm delighted to have a new car.
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Terry Andreou 7 years agoBought three cars from pw millar. Great service every time and all cars have been reliable! All cars have also been best priced in comparison to AutoTrader. Highly recommend!
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Daniel Jones 7 years agoBeen looking at bmw 320d sports for months. Found a low mileage one at pw millar and seeked info from derek. Test drove it alone which i found amazing as no pestering. Well today i pick up my new bmw thsnks to derek who has helped along the way.
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Alvin Messam 6 years agoDo not trust this dealership, they are crooks they lie and cheat there way through sales, they stall getting back to you and will sell you an unsafe car.The car I had was unroadworthy I have had to get my lawyers involved.Take my advice and stay well clear, if you dont you will live to regret it. Drive past and keep on going. Very unprofessional liars.
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Christian Powell 5 years agoHaving my car repaired with P W Millar was a real pleasure. Quality service at an excellent price, highly recommend this garage. Thanks Gareth
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Andrew Fender 6 years agoFantastic service, beginning to end. Excellent comms, extremely knowledgeable and great attention to detail. Best Ford dealership I've encountered in 30+ years.
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Elgan M 6 years agoVery good experience buying a car with Derek. Friendly, helpful and offered a great deal! Will definitely considering coming back for my next car
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Joanne Sweeney 7 years agoToday Gareth Steer at this dealership was my night in shining armour.I was between jobs and he helped solve a problem with the heat panel on my exhaust.No fuss and I was away in minutesMany thanks.Jo Sweeney
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Gabrielle Loosemore 2 years agoThe WORST customer service I have ever experienced! I wish I took the name of the man who was helping us with our car search. He was extremely rude, intimidating and very unhelpful. 27.7.23.
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Dobby 6 years agoGareth the workshop manager is very very helpful!Customer service is excellent & accommodated our needs. Also not looking to overcharge, honest workmanship! 100% recommend.
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ieuan davies a year agoGreat deals highly recommended for prices on the cars but would not recommend for part ex.i got offered 6200 for my car , one I had been to 3 places before that's offered me 7200 to 8000.
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Gemma Rowlands 6 years agoMe and my partner found p w Millar very helpful and polite while I was trying to find the right motability car. We spoke to Eliston who helped find the right car which we really like he was really helpful. Thank you.
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Jenny Kennedy 9 years agoThey gave me a great deal when I traded in my Fiesta for my lovely Focus. Great after care too. I will be using them again. Fantastic customer care.
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Annette Jones 7 years agoKnowledgeable staff helped me to select a car best suited to my needs. Friendly, helpful & patient (I'm a bit of a technophobe). I would definitely recommend this garage.
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Andrew Feyi-Waboso 7 years agoGreat team and good selection of cars at very competitive prices. Nad was so helpful through the whole process and most professional.Thank you especially to him.
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Nero Michael 2 years agoBought a new car few days before Christmas and it's been great had a few manufacture fault which I couldnt fault the customer service help I received from Nadeem he's been very helpful from the beginning of me signing for the car and helping me with repairs and directing me to the right channel to get my car sorted as this is my first car.Very satisfied and highly recommended!
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Lee Fry 6 years agoMy partner bought a car from here to find when we got home it at some stage been in an accident as the front of the car was a different colour to the back called the dealer and spoke with them did not care just said its hpi clear but that does not give us any reassurance as we dont know the extent of the accident or damage. Stay away from P W MILLAR
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Sian Marsh 9 years agoExcellent service from Derek Farr in Millar's garage.Was kept up to date through the the whole process of buying new car.Very friendly ,helpful and informative -and had patience whilst explaining workings of new car! Thanks very much.
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Elliot Farmer 7 years agoMy Partner Bethan James bought a KA from Nadeem, he was great. Was good on product knowledge and I would recommend anyone to go to him to purchase there new vehicle.
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Louise Young 8 years agoIm not one for reviews but i really did buy the car i wanted for an amazing price,it was the lowest price on Autotrader in comparison and everything went smoothly from the initial phone call to collection.Highly recommend.
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Max Max 9 years agoPurchase a new Focus from Keith. All went smoothly Keith was very helpful during the whole process. The garage can get very busy at times so it can be hard to get seen but don't let that put you off!
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Ashley Holloway 8 years agoBought a BMW, superb price, got the car earlier than expected!Really helpful staff and all round easy process.Highly recommend!
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Yusuf Maskeen 6 years agoWe are very pleased with the service we received from Nadeem, he was understanding in our requirements for the type of car we wanted and was very clear and precise with all aspects of the sale.
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Karen Waite 10 months agoTravelled from essex to Wales brought a lovely car wasn't disappointed when I got there, part ex my car
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Amy 6 years agoGreat and friendly service. Derek was really helpful from start to finish we now have a lovely new car highly recommend to anyone looking for a vehical
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Ashley Sullivan 8 years agoJust picked up my new Ford Fiest from PW Millar, Kelvin was extremely helpful, I've never dealt with someone who makes the whole process completely stress free. Will deffinately be going back in a few years to get my next ford
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Vicky Oldham 6 years agoI am very pleased with my new car. The staff were all very helpful but not pushy like some salesmen are. Would definitely recommend them.
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sarah lucas 6 years agoDealt with Derek who gave great friendly service, easy to deal with and has good choice of vehicles.Handover was simple and would recommend to family and friendsWill be coming back again
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Jason Davies 6 years agoExcellent dealership, good customer service and great aftersales, bought 5 cars from them and no complaints, Gareth in servicing always helpful, if your looking for a good vehicle at a fair price and excellent aftersales go to Millars.
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PCB PCEB Edited 6 years agoGreat team, trusted and supportive.Very professional, supportive, friendly and reliable.Dereck is such a wonderful staff, all organisations should have some one like Dereck because he knows his job very well and does it best.
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Hedd Thomas 6 years agoPicked my new car yesterday Nadeem was exceptionally professional polite and very friendly.went over all the controls on my new car and how to operate everything.Top class service and will be looking forward to future dealings with P.W.Millar and Nadeem,thanks for everything love my new car.
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James Giles Edited 6 months agoExcellent professional service, great value and friendly people. Thanks a lot
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Laura Powell 7 years agoI am very pleased with the service for my car, the staff were friendly and competent! I would defiantly recommend this garage to family and friends! Thank you for all your help Gareth.
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Darren Page a year agoBought a car from Nadeem. I am loving the vehicle and they were friendly and helpful on the day I went to collect it.
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Victor Marinescu 2 years agoHi there again is so disappointing to right this review for the P.W Millar Dealership I was checking for a Skoda Karoq all the best finch I was send a message is calling me Mr Nadeem Safdar and we speak for the moment nice some of the things though probably processed for the car and after when I seeing him I have a finance on my car is starting to get nuty on the telephone and is was making fun regarding like is loosing signal on the phone so rude and unprofessional dealershipI dont recommend them
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Mike Zahra 8 years agoI have used PW Millar for May years, one of the few local businesses left ordered a part for my car today with Leighton who is very knowledgeable and helpful , he phoned me when my part arrived , I explained that I wouldn't be able to pick it up for a few days as I live 20 miles away , he offered to take the part home with him and I could pick it up later in the evening . Leighton saved me a lot of rearranging my day and I now have my part .
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Louise James 5 years agoThe staff at PW Millar are really professional, polite and well mannered. I dealt with Gareth and he was really helpful. I am really happy with the service that I received. Thank You
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Richard Poole 5 years agoI had my car serviced at this garage. They were fantastic. Really informative and helpful. I spoke to Gareth who kept me informed of the progress of my vehicle.
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Andrew Nixon 6 years agoExcellent service as usual today ... car was in for its first service ... took and hour just as they promised. Never had a problem in the fourteen years Ive been a customer. Thanks again to Gareth and Ellison
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Kayleigh Selby 8 years agoFantastic service, fantastic car. Thanks Jeff for advising me and thankyou so much to Lyndon for helping us choose our car. Very friendly
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Kirstie Jones 3 years agoGreat service from Nad at PW Millar.Car was sorted within 4 days, extremely helpful and quick and easy service. Thank you so much.
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Karl Moller a year agoI always have my car serviced at pw millers and it has always been perfect nothing is to much trouble for them
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R M 9 years agoVery happy with our purchase of a Ford Fiesta ST from P W Millar. From start to finish it the service was excellent and the car is perfect.
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Dave Elliott 8 years agoCustomer service are excellent. I have had my car and work van worked on here and very happy with the price and quality of workmanship. Well done guys
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Jaime Summers 6 years agoWhat can I say these guys are amazing at PW Millar Garage thank you so much for always helping me with my car! Service is always professional and fast. Big thumbs up to these guys
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Tomm 6 years agoAmazing service from start to finish when we part ext our car. Elliston was very knowledgable and was extremely helpful. Will definitely use this garage again
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Daragh Jennings 8 years agoDealt with Derek in PW Millar, buying a Ford Kuga. Made the experience seamless and stress free. Quality car and quality service. Thank you.
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Matt Johnson 8 years agoVery surprised by the positive comments, totally in contradiction to my experience today. Went to look at a range of options on a quiet day and was dealt with a member of staff who couldn't have been less interested if he tried. Won't be going back and hope other customers get treated better. Poor.
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Linda schnoberger 3 years agoIf I could give P.W Millar ( Keith Dye ) 10 Star rating I most certainly would he was very helpful kind and patient with me had my car delivered Monday and couldnt be happier. Thank you
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Chris Pritchard 8 years agoGreat service, friendly staff and great selection of cars.Mike helped me through the entire process from start to finish.Would highly recommend A+++
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Alex Dawson 8 years agoExcellent customer service. Leighton and Gareth was both very polite and helpful .car was fixed quick had it back by the end of the day .great service from Millars
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sally hewlett 8 years agoWe are very happy with the service Mike provided when selling us our car. No pressure sales. A very pleasant experience.
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Brian Curtis 8 years agoIn an industry that is knocked constantly, it was very refreshing to find a company with honest, experienced staff, no fuss, getting us back on the road the same day.Thank you Gareth of PW Millier Barry.You are a true gentlemanAllyson and Brian Curtis
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Barbara Crawford 8 years agoJust bought Mercedes from Nad, very helpfull & courteous ,this is the second Mercedes we have bought from them. Would definitely buy from them again . Barbara & Stan Crawford
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lydon L 9 years agoVery Professional and friendly service provided by Dereck Farr at the time of buying the car as well as his outstanding aftercare service. Fully recommend PW Millar.
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Gary Botting 3 years agoRecently bought a Skoda Superb from P W MILLAR. Very friendly and accommodating. Would thoroughly recommend them.
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Adele 6 years agoAmazing friendly service, huge selection of cars out the back. We dealt with Nadeem who was so helpful and we love love love our new mini.
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Linda Brown 5 years agoPurchased a used car from the dealership. Our Sales Executive, Nad, has been more than helpful and we're received nothing but excellent service throughout.
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Michelle Avaient Edited a year agoExcellent service and great communication throughout. Our salesman Nad was brilliant.Thank you
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Everybody outta the water a year agoExcellent service and very friendly staff they looked after me with my new vehicle wound highly recommend
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Piotr Bolewski 7 years agoExcellent service from the start. Drove 2.5 hrs to get the car, as it was in great condition and excellent price. Service by Derek has been fantastic
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andria andreou 8 years agoAmazing friendly and professional service , I've searching for a c class Mercedes Amg for a while , I found my dream car at at the best possible price !! Thank you PW Millar .
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john darby 4 years agoThis is the worst main dealer I have ever dealt with I bought a December 2019 VW golf on 3 February 2021 It had done 3237 miles for 15100 pounds it was delivered to my work place every thing seemed good until the active cruise control failed after 400 miles as the car was under manufactures warranty I went to local VW dealer to which they found car had been in a small bump and the bumper had been repaired but all the lower fixings to the bumper was not fitted and the bottom grill fixings was broken the top grille had screws missing the lower fog light was filling up with water also had 3 odd tyres fitted this garage does not want to help in any way so am taking this further as they did a check on this car before i purchased it and no faults was listed on the invoice I will go to trading standards the papers tv to give this dealer what it disserves do not buy from these guys you have been warned
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Hayley Sandford 7 years agoVery straightforward transactions. Staff were very helpful. Very efficient service, had my new car ready within 24 hours.
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Chris 4 years agoI can only say good things about the staffs I dealt with and the experience I got from PW MIllar, bought a car and all was smooth right from the start. Will defo go back and recommend.
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Marcus c 6 years agoA1 service and friendly no hassle dealership experience. Sorry fordthorne, we're sticking with P W Millar. Better service, cheaper repair costs. See you again soon. Thanks
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Gavin Hughes 7 years agoPurchased a new Fiesta Titanium 1.0 125ps at the best possible price on Autotrader.Extra bonus P W Millar are local to me.Happy days.
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FlipFlop 9 years agoVile company, my son bought his first car from here, turns out gearbox has been patched up. Few months down the line , shelling out 750. I thought garages like this went out in the 80s. At least Dick Turpin wore a mask. Shop here at your peril
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claire davies 8 years agoBought a uses car from this dealership and all I can do is prise the company, as from choosing the ford focus that I bought at great value I may add, the transaction from buying to collecting my car was very smooth and professional service, I am looking for a new car for my daughter in the coming months and wont hesitate to look them up again.
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Rebecca Miles 7 years agoSales man Derek very helpfull! Sorted a bigger car for myself and new baby very quickly & without being pushy! happy customer!
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sandy murphy 9 years agoI have bought most of my cars from PW Millar and have always found them to be professional and being a family run business friendly and approachable with nothing being too much troubleI have also recommended friends and family to the garage and they have also had a good serviceThe salesmen have always shown me around the car rather than reading the hand book which is a great helpwould highly recommend this garage if you are looking for a good service and competitive prices
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David Smith 9 years agoGreat service, great staff, top value - what more do you want when buying a new car! Excellent all round, thank you PW Millar!
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bradley leek 8 years agofinanced a 2013 ford fiesta zetec eco boost by Derek Farr excellent service and showing how to use all the features in the car and explained the costs of the finance and warranty.
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Lee Gilbert 8 years agoBought our bmw at pw miller the best Customer service I have ever received good prices top sales team and couldn't do enough to help us would definitely use them again
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Kelly Owens 8 years agoI am so happy with the purchase of my new car, thanks to Craig and Mike for the excellent customer care, I would strongly recommended Pw millar to my friends and family.
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g connolly 8 years agoHave just bought a ford kuga. I was dealing wth Derek Farr. A gentleman to deal with and really professional. He made the experience pain free and enjoyable.
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Geraint Thomas 8 years agoFriendly and helpful staff. Bought a VW Golf, well priced and really good condition. Would highly recommend.
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Craig Heffernan 9 years agoMy recent visit to p w Millars to pick up my new car was enjoyable.Richard and Keith were very professional and this is why this is the third car I have purchased from them in the last two years.The dealership is a nice place to be and the support staff very helpful with all aspects of ford knowledge.Thanks to all at the dealership for their help.
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Adam Harris 7 years agoWe recently purchased a Ford Kuga that we both are very happy with from p w millar the whole process was made stress free and easy by the salesman Elliston and we would highly recommend
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david cogan 6 years agoVery good service from Derek. Ensured car was all prepped and ready to be picked up for our Easter weekend away.
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Mathew Jones 8 years agoPurchased my 3rd used car in the last 2 years last week,always great prices and super customer care.Highly recomended.
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Hannah Andrews 6 years agoGreat customer services. Friendly and helpful salesman with no pressure to purchase. Love the car, thank you very much!
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Anne Kear 6 years agoGreat place to buy a car Mike our salesman couldnt have been more knowledgeable and helpful answering all our questions and ensuring the car was ready to collect when required, I would buy from pwmillar and Mike again as there is so much stock at great prices and lovely staff in sales and service
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Danny C 6 years agoGreat service & great price. As I was coming from the East Midlands Nad provided me with extra photos beforehand so that I was able to drive away the same day which meaning I didnt have to make 2 trips
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Jeff Middleton 8 years agowe just picked up our new ford kuga today and i got to say the salesman Nad was so helpfull he explained everything in detail nothing was to much trouble for him he kept in touch with us over the time , we have purchased new cars previously over the years but i got to say this was the most pleasant car purchase we have ever had it was a pleasure to buy from millers and we will definelty be back and would recommend to anyone thanks for everything i would be gratefull if you could pass it on to Nad the salesman .Karen and jeff
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Ellen Moores 6 years agoKnowledgeable and Great service, no pressure to spend any extra money, or while looking around checked we were ok but didn't hover over us, ensured the car was sorted and ready for me when I went to pick it up.
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Jules Jules 9 years agoLovely people, honest advice on cars from Keith who stopped me making a wrong choice - luckily I took his advice and couldn't be happier with my car. I'll happily go back to PWMillars.
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Andrew Rich 5 years agoExtremely helpful in arranging click and collect during the lock down. All of the rules were followed and the car supplied matched the advert perfectly. Everything went to plan.
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Peter Woollacott 6 years agoVery good service from the sales team at PW MillarsFrom ordering new car, to deliverySales executive Nadeem Safda kept me well informed of the progress of my new car.
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joe maddison 7 years agoNo hassle no bother these guys at millar cars are professional polite and friendly,brought a Ford Focus four weeks ago at a very fair price I looked around several dealerships for similar spec model mileage year etc, l saved at least a 1000 on this car compared to other dealers within a 50 mile radius.would definitely recommend millars to anyone looking for a good quality and decent priced car.
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Caitlyn Hamling 6 years agoFantastic service staff really friendly and very helpful. Have always bought our cars from here would recommend to everyone.
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Jeremy Hopkins 8 years agoBought a used Kuga at a competative price, the salesman Derek we dealt with was great, not pushy left us alone to browse the models available and was really knowledgeable to all our enquiries...great service...recomended.
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Kieran Powis 8 years agoRecently had my car serviced, to make sure I didn't lose a days work and pay Gareth kindly offered to take my car in.Excellent service, highly recommend.
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Ifan H 6 years agoWould recommend. Derek was great to deal with and quickly replied to any queries I had via email. No pushy salesmen tactic used at all.
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Ajo Yohannan 10 months agoGot very good service, trustly approachable... Thank you, Nadeem was great..
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Bev Riches 9 years agoMy husband Mike and I have bought our cars from P W Miller for the last ten years and have great service and professional staff. Bev Riches
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Louise Inson 7 years agoRecently got an 18 plate Firsta from Nad, Nad was so helpful and kind, We done a part exchange and it couldnt have been easier, Highly recommend P W MillarNo dramas No fussing Perfect service
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Dawn Curtis a year agoReally pleased with my lovely car and the friendly service I received! . Nothing was too much trouble!
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Emma Coupland 6 years agoBest place to get car from! Quick and easy. Derek far was lovely and helped us in ever way possible.
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Emily Jones 7 years agoWhen buying a car it can be very stressful but buying from here wasnt at all! Great service from Derek. Thanks :)
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Darren Burton Edited 8 years agoSo pleased with new car had great customer service and excellent help in getting my new car keith went out of his way to help me get my car great staff . I would give it 10 stars if i could
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Alwyn Thomas 6 years agoFantastic service from the team at p w miller. Very friendly and professional never felt under pressure at any point. Excellent service from Nad in sales also.
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Jessica Dix 7 years agoGreat experience, really friendly staff that look after all your needs and enquiries. Car had a service and free check over and clean couldnt fault it.
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kirsty david 4 years agoGreat service from P W Millar. Nad was very helpful and informative. Fabulous car ! Would highly recommend
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Gareth Hawkins 5 years agoBought a new car from here recently, all went smooth , great customer service , Nadeem sorted everything for me , would definitely recommend in future, thanks guys
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Emmanuel Brown 7 years agoBrillaint Service all round. Travelled from London to collect and was amazing service, from Derek and the team.Would highly recommend to all.
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Mark W 8 years agoI trust and use this garage whenever I need servicing / repairs and maintenance carried out on my car, excellent service, very friendly and efficient, very quick waiting times too. 10/10
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mattlea06 7 years agoTop service as always. This is the third card I have purchased from PW Millars and Ive never had a problem. Excellent customer service.
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Tina Champ 7 years agoDerek was very helpful. Great deal, excellent car lovely job making it look great. Brilliant service.
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bgztl a year agoTotal scam, I am not a costumer but was contacted by Ford directly since PW claim that I am a costumer.
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meirion Ladd 6 years agoGreat friendly service from Derek. Would recommend to anyone who is looking for quality cars at low prices.
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Karen Samuel 7 years agoSo easy and hassle free buying a car from PW Millar. The staff are full of knowledge and so friendly. I will be going back in the future.
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Angela Peart 8 years agoHad a very enjoyable experience buying my new kuga, sales were very helpful explaining all the functions of the car. Very happy
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Dafydd Morgan 7 years agoBrilliant customer service from sales executive Nad everything that was agreed before delivery was done fantastic service thank you Pw millar and Nad see you in 2 years for another new car
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Beverley Berry 8 years agoVery pleased with the buying experience at this dealership, Nadeem Safdar the most genuine car salesman you will ever meet!
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Zita Hayes 7 years agoI have been using P.W Millars for vehicle service, MOT and parts for many years and the team have always been outstanding.What a great team
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Lyn Prosser a year agoWould fully recommend, questions were easily answered, no pushing for a sale and fully understood needs.
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Harley Sparks 2 years agoGreat company, good prices and Nad made my car purchase go through very smoothly.
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Aly pat Edited a year agoHighly recommend Gareth and his professional team. Service is outstanding.They go above and beyond to help. A huge thankyou to the team
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Alice Harding 8 years agoJust had my used c1 from Richard very happy thank you so much. New MOT serviced and warranty. Could not be happier. Thank you.
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Jeff Postle 7 years agoBought a car a couple of weeks ago, Mike Cuddihy was very professional I am very happy with the car and would be happy to use PW Millar again
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Desmond Fletcher 7 years agoDesHad a new car this month always happy with the service I get from PW Millar they always give a good welcome.
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James Pring 8 years agoDid not change the address on the two cars (as they promised they would do) we part exchanged which left us with a hefty fine. Would not recommend.
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Kerry 7 years agoNo hassle trade in and purchase of my new car. Everything explained and clear . Great service - thanks guys
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Owain Williams Edited 7 years agoBought a ford galaxy from PW Miller's, Mike explained everything excellent service, brilliant cars and sales Mike deserves a pay rise!!!!
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mickie green 8 years agoPurchased a nearly new focus navigator automatic at the best possible price I could find, along with great customer service.Thanks very much.
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Dianne Scorgie 3 years agoThank you for the great service. The trade in of my old car for a newer car was smooth & straight forward.
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patricia sandberg 6 years agoExcellent service from the moment you enter their showroom to leaving with your car would certainly recommend them to family and friends
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Wolfgang57 7 years agoGreat dealer...purchased car smoothly and part exed ours...Derek Farr whom we dealt with was great help and efficient...thankyou.
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Chris Berry 7 years agoDealt with Derek after calling in to view a vehicle, which we ended up purchasing. Nice to deal with and would recommend!!
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Trevor Daniel 9 years agoExcellent service as usual!Bought 2 cars here now.Always have my car serviced here as well.
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Sinéad Laffan a year agoVery easy process. Thorough and clear communication throughout. Very happy to recommend
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Andy Ellis 6 years agoBrilliant service, Derek was thorough and a great help. Thank you so much for everything, now I got my freedom back again. For a service second to none go here
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Mariann Charlton 7 years agoGreat service, exactly what I was looking for. Would recommend using them, Derek was really helpful-but no pushy sales tactics :-D
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james w 5 years agoReally good service from Nadeem the sales executive on the purchase of Mercedes Gla. Would definitely buy from here again.
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Jan Phillips 4 years agoBought a VW Up from here. Good service and very helpful. Car MOT'd and serviced.
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Janet Ham 2 years agoVery pleased with the service as they let you look around on your own with no pressure but very helpful when required. So friendly and pleasant to deal with.
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clarkey323f 8 years agoBought 3 cars from this dealer.always recieved good treatment and service when requird.Easy 5*
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Marc Rees 7 years agoGood and quick service from Derek Farr who helped me find the right car for me. Would recommend to anybody.
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Jonathan Hodgson a year agoGreat experience. Stress free. Highly recommend. Nad is top
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Joan Woodfin 5 years agoI was dealing with Nadeem when i went for my new car, he was extremely helpful and kept me up to date with delivery information
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Jeffrey Pound 9 years agoGreat Service, Very informative and if any of my friends are looking for a car I will recommend P W Miller.
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Vicky Case 4 years agoEcellent customer service as always, Great car and I will always return here.Thank you Derek for all your help.
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Kuls Digpal 5 years agoExcellent service, very quick and informative throughout the purchase of my car. Thank you for your help and see you again soon
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Hywel Mxg 8 years agoGreat dealership, very happy with my car that was a much better price than anywhere else!
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lisa cliffe 6 years agoSalesman Nadeem was fantastic, so helpful and always at the end of phone if I had a query. Would definitely return.
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Miss Lynham a year agoEasy to book service and quality of work and customer service provided was excellent. Highly recommend.
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Sarah Garnett 2 years agoGreat, trustworthy service from the collection of my car, through to the communication and video of my car to the drop off.
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Claire Williamson Edited a year agoExcellent service from all the staff. Thank you for fixing my car today. Much appreciated.
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Luca G F 8 years agoGreat friendly staff, good price on the car and I would highly recommendpeople to buy cars from here.
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Gillian a year agoExcellent experience. Beautiful car and clear, concise purchase.
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Nigel Moore 7 years agoDerek was excellent great service.car as descibed. Worthwhile travelling from Ireland to pick up a great deal.
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John Patterson 2 years agoDealer efficient and informative. Helpful in Pandemic with pickup/drop back. Very happy.
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Sarah Lane 6 years agoJust bought a Ford Kuga, really happy with the service received and the price, would highly recommend!
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David Powell 6 years agoGood selection of cars , buying process made very easy , made to feel very welcome by Derek.
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Julie D Duggan 4 years agoSecond time to buy new car with PW Millar, excellent service both times, can't fault it.
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Ema H 8 years agoPurchased a fiesta from richard. Fab car and very happy with the service . Thank you p w millar
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John Fanshaw 7 years agoNad the salesman was very helpful and informative. Car was ready when promised and there have been no problems
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Paul Thomas 7 years agoProfessional service from Nad at P W Millar. No pressure, happy to help and satisfied customer. Would highly recommend
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zara E 8 years agoGareth and the team in the service centre are so knowledgeable and customer focused. Wouldnt take my vehicle anywhere else :)
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Paul Smith 4 years agoBrought a 2012 Ford Fiesta from here , the salesman Nad is very helpful , would recommend this dealership to everybody
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Holly Jacobs 8 years agoWould definitely recommend. Great customer service by Derek Carr, efficient and helpful. Great prices. Will be returning in future!
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WalesOutdoors a year agoGreat prices, excellent communication and as described. What more can one say :)
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Mandy Davies 7 years agoExcellent service. Mike was very helpful and the whole process was seamless. Would definitely recommend PW Millars.
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Dave â??Skullyâ? 7 years agoGreat service and fantastic car! Well worth a long drive! Thank you Derek
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SUZY S 6 years agocars very good value, but some sales staff need atitiude training. Can be very obnoxoius at times.
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Geo Jenson (Morgz) 7 years agoExcellent service from sales executive Derek Farr. Very helpful and friendly and transaction from start to finish was very quick and smooth
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Dave Davies a year agoFirst Class Service, carried out by great staff, with a sense of humour. Couldn't recommend better
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Dean Dudley 8 years agoBought parts for my Cmax, Leighton who served me couldn't help enough. Brilliant service, thanks.
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Lisa Williams 3 years agoSalesman need training on what cars are available as was called to say a car was available and when I arrived was told it had been sold. I will not be purchasing from them
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Demon_ 8 years agoVery happy with my 2011 Fiesta Zetec-s. Great price and condition, very happy.
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John Allsup 5 years agoQuality and informative experience throughout. I can thoroughly recommend Millers to buy your car.
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Annmarie Dunn 4 years agoPopped into ford Port Road Barry today....needed information on mobility car and didnt really give me much info..i have disabilities that needs bigger vehicle...wont go there again
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matt rhoades 8 years agoExcellent service, easy to deal with. I'll be coming back for my next car without a doubt
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James Aherne 8 years agoBrilliant service, helpful friendly staff.Found the right car at the best price.
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Vicky Griffiths 8 years agoAlways take my car here for service and mot Special thanks to Leighton in the parts department. Always excellent service
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Simon Griffiths 8 years agoBought a Mazda from this dealership not so long back good price good people one happy customer
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R G 7 years agoGreat car. No pushy salesmen. Very happy all in all.
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Chris V 9 years agoVery friendly with great aftercare service. Thanks to Keith and the guys who helped with my car.
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paris westmoreland 6 years agoAmazing customer service in the service centre from Gareth hes a really friendly and helpful guy thank you so much for your help and service Gareth much appreciated
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richard winter 7 years agoExcellent service and great selection of cars. Very impressed!
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Oliver Hartery 8 months agoReally helpful staff made the whole process easy
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Laura-Anne Spencer 8 years agoFantastic customer service , It was a smooth and easy process with the help of Nad. Highly recommend this place !Thanks :)
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David Wells 10 months agoOutstanding customer service. Would highly recommend
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martin turrell 7 years agoAn excellent service and very efficient. All documentation done in less than 2 hours. Thanks Derek
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Nick Hill 8 years agoDerek was fantastic from start to finish. Would highly recommend and definitely will buy again.
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Simon H a year agoYes very pleased with the car .would recommend PW Millar ltd
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Rachel Jones 5 years agoReally happy with the service I received. Check them out - you wont be disappointed. Thank you Gareth
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Alexandra Jackson 8 years agoGreat car for a great price with fabulous customer service. Thank you Derek.
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Lloyd Jones 8 years agoGreat prices and let you look at the cars with no pressure unlike other car dealers.
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Suzette Gibbs 6 years agoExcellent service from Derek Farr. All done with no hassle and driving the new car home today!
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peter brinicombe Edited 5 days agoAlways excellent service and work carried out by p w millar.
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Jordon Hunt 7 years agoBrilliant service and a pleasure doing business, very helpful couldn't ask for no more , all in all great company and great customer service from Derek Farr
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Kirsty Nortcliffe 7 years agoAmazing car, excellent price and very friendly and helpful staff
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Terri Ryder Thomas 6 years agoAbsolutely amazing garage, excellent customer service, very friendly sales men.
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Qwertyman Jim 9 years agoGreat service and hassle free part exchange. Very satisfied. Will definitely recommend in the future.
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Les Raven 7 years agoGot wife's new car, had a good deal. Daughter changing hers in the new year.
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Alison Palmer 6 years agoI can recommend Millars Servicing Dept. Gareth is always helpful and polite and they are always prompt with any work carried out.
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Lollipop Adventures 8 years agoAmazing company, very welcoming and professional! Thank you Richard for my used fiesta
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Alex Sutton 7 years agoFantastic service, Gareth and his team couldnt do enough for me, 5star service, highly recommend
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Jan Dawson 7 years agoMOT'd and repaired my car, really quick and helpful service , great job as always .
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Geraint Thompson a year agoExcellent service and great price. Would highly recommend
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Vishnu Sasi a year agoI highly recommend PW Millar, essentially with Mr Nadeem Safdar.
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Michael Collins a year agoVery friendly staff and cars at great value
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owen cox cox 10 years agopurchased 7 cars over 20 years excellent after sales and service
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Robert Smith a year agoSuperb service from Nad . Thank you for your help.
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Maxine Hypolite 6 years agoThe service was amazing friendly staff very helpful quick and easy process would definitely come back
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Robert Stratford 7 years agoDerek was most helpful and informative and made the whole process very easy and straight forward .
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Ashley Pritchard 6 years agoHonest,friendly and a good selection of cars,will definitely go back
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N N 7 years agoGreat service, very swift and all completed within 24 hours. amazing A****
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Trevor Gillham 8 years agoPurchased a fantastic used car from them, highly recommended.
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Mark Jones 5 years agoHad mot done here cannot fault the staff The service manager will help anyone to the best way of fixing your problems (thanks Gareth)
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Nie Sohow 7 years agovery good leader. Will buy next car from here again!
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Robert Parry a year agoGareth and the team couldnt do enough to help me, 5 star service
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Andy Dawson 7 years agoGreat service again from Gareth & his workshop team.Andy Dawson
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Alun Newbury 6 years agoOutstanding service department,And great sales guys,Really do go the extra mile!!
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angela michelle Corrigan 7 years agoFantastic service and very quick with sorting everything! Would defiantly recommend to a friend x
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Callum taylor 9 years agoPurchased a new fiesta pleased with price and good customer service
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C M a year agoBig Thanks to Nadeem who guided me throughout the entire processCharles
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ceri john 5 years agoThank you for the excellent after care on my focus , Dereck went above and beyond all expectations
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Susan Hampson 7 years agoGreat service on getting my car through it's MOT and serviceFantastic staff and customer service
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Daniel Reeve 6 years agoExtremely friendly and very welcoming would recommend this garage time and time again
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John Dineen 6 years agoI found Derek very efficient to deal with & car was exactly as expected.
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Hayley Mitchell 8 years agoBuying my new Fiesta was an excellent experience.Thanks very much.
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Agentc Syzygy 6 years agoQuality service, friendly and helpful staff, especially Mr. Derek Farr. Would surely recommend!
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Aimi Lack 8 years agoBrought a new fiesta from Richard. Really helpful and friendly. Would highly recommend.
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Louise Cannon 5 years agoExcellent service from Derek. Thanks again for a fab car.
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Usif Azal 6 years agoGreat service and very helpful, thanks to Nadeem & Keith.I recommend them 100%
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steve 5 years agoAm I missing something with the reviews . Lousy sale service , real effort for them . Dont deserve to sell anything.
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Danuta slomka 2 years agoDerrick was very helpful quick & easy transaction.
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Tasha W 7 years agoGreat prices, great customer service and a great car!!
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Henry Jenks 9 years agoGot a lovely Clio from here, and the staff were great. Cheers guys!
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Tammy Lee 5 years agoFantastic service with Derek Farr couldn't ask 4 better service thankyou for everything you have done
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Steven White 7 years agoGreat service, and very friendly sales man, definitely use again
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Dean Thomas 7 years agoFriendly staff great service. Love the car.
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David Morgan 4 years agoGreat service and friendly staff. Nadeem was very helpful and welcoming.
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marix 2 years agoVery professional, honest and helpful.Thank you Keith you are a star!
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Tom Paterson 9 years agoJust bought a car here and the staff are first class.
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Lianne Fulton 8 years agoBought a lovely car and had great customer service
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Mucha Bande-Fisher 7 years agoGreat service, loads of great cars and friendly staff.
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Jenna Hall 7 years agoGreat customer service by Gareth. Very friendly and helpful.
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Jackie James 7 years agoDerrick was great. Good service recommend to anyone.
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Paul Parry 7 years agoWell looked after while waiting. Excellent service. Very helpful
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Richard McDonald 7 years agoGreat professional experience. Fast and curious service from Derek Farr.
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Nadia Fettah-Elsey 8 years agoFantastic service. Would definitely recommend. Competative prices.
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Benny Page 7 years agoExellent serviceVery good to deal with and a very fast turn around. Top marks
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Bethan Davies 7 years agoWell recommended car dealers happy with purchaseThank you!!!!!
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Jenna Chadwick 7 years agoLovely customer service, very helpful. Would 100% recommend
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Bitha Richardson 8 years agoLovley staff and amazing customer service very friendlyWould highly recommend for service and mot
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Harvey Williamson 5 years agoJust picked up my new fiesta from Derek thanks again :)
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Steve Cawthorne 5 years agoWaste of time this place, customer service preach that they are this and thatJoke of a place!Brought a vehicle elsewhere!
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M B 8 years agoFriendly and helpful. Really pleased with the car. Thanks Nad!
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Sadie Cox 7 years agoGreat service and fast turn around. Highly recommended
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Craig Welch 8 years agoVery pleased with the purchase of my new kuga,very pleasant experience.
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Ethan Batchelor 4 years agofriendly and efficient service. would highly recommend Nadeem.
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Stacey Speers 7 years agoGreat service, no pressure from salesmen. Would come here again.
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Nigel Burch 8 years agoleighton in parts was helpful and polite great customer service
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Heinrich Schlehmeyer 7 years agoNo pressure sales, and answered all our questions, thanks Mike!
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Gene Turpitt 5 years agoGreat and friendly service. And a good price too.
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Thomas Farrugia 5 years agoWhat a brilliant teamReally helpful Gareth really helped me
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Lesley Wood 7 years agoBrilliant service and they couldn't have been more helpful. Thank you.
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Harry Ballett 8 years agoAmazing staffExcellent customer serviceWould highly recommend
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Shari Bates 7 years agoGreat service not pushy at all and great value for money.
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Paul Esposito 7 years agoexcellent service very helpful a pleasure to deal with nad
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mathew thomas 7 years agoVery good service and best prices around.
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Jessica Isaac a year agoSo easy to deal with and nothing is too much trouble!!
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Sue Walbeoff 6 years agoGood service - easy to negotiate & friendly, fair service.
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Anne Chilcott 6 years agoExcellent service. Always there to help with a problem.
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Nathan Watts 7 years agoGreat customer service and really helpful!
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John Parsons 7 years agoGreat customer service. Thank you Derek.
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Emily Trundle Edited 6 years agoLeighton was very helpful and knowledgeable many thanks
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Owen 6 years agoVery please with the service I received, would recommend
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Julie Babb 7 years agoFantastic experience, lovely service Excellent staff.
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Sat Mali 7 years agoGreat service, would buy again!
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Davey Herbasnake 7 years agoVery friendly, great customer service.
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Ron Gage 6 years agoVery good service. Thanks to Derek.
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Andrew Lang 8 years agoCant fault the professional and friendly customer service.
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Sam Walters 6 years agoCannot praise Nadeem In sales enough.
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Carol Rees 5 years agoA1 service department. Thank you for your help.
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Mike Gurney 5 years agoFantastic and friendly service from Derek.
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Stephen Odularu 9 months agoExcellent service
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Cathryn John a year agoOverall good experience.
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Alex Marks 5 years agoGreat people to deal with
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Ann Reddy 9 years agoGreat service and excellent staff
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Marc Allinson 6 years agoGreat service very happy
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Joel Griffiths 7 years agoExcellent service from Keith
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Robert Hemmings 5 years agoExcellent and friendly service.
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Cy Com Edited 6 years agoCan't complain
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Rachelle Andrews 7 years agoVery efficient service
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Mike Williams 7 years agoExcellent service!